Decision search
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Cambridgeshire County Council (25 001 725)
Statement Closed after initial enquiries Assessment and care plan 31-Aug-2025
Summary: We will not investigate this complaint about adult social care, and the support for a carer. This is because it is a late complaint with no good reasons why the complaint could not have been raised sooner.
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Bristol City Council (25 001 938)
Statement Closed after initial enquiries Other 31-Aug-2025
Summary: We will not investigate Mr X’s complaint that the Council asked him to provide identification to progress a complaint he made in 2022. This is because the complaint is made late and I see no good reason to consider it now.
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London Borough of Tower Hamlets (25 002 857)
Statement Closed after initial enquiries Allocations 31-Aug-2025
Summary: We will not investigate this complaint about the Council’s decision about Mr X’s housing priority. There is not enough evidence of fault to justify us investigating.
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Lancashire County Council (25 002 927)
Statement Closed after initial enquiries Child protection 31-Aug-2025
Summary: We will not investigate Mr X’s complaint that the Council failed to consider his complaint under the statutory children’s complaints procedure. This is because there is insufficient evidence of fault.
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London Borough of Enfield (25 003 818)
Statement Closed after initial enquiries Private housing 31-Aug-2025
Summary: We will not investigate this complaint about the Council’s advice to Mr X’s tenant regarding his possession action and rent arrears. There is insufficient evidence of fault which would warrant an investigation.
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Stratford-on-Avon District Council (25 004 143)
Statement Closed after initial enquiries Antisocial behaviour 31-Aug-2025
Summary: We will not investigate this complaint about comments made by a Council officer about Mr X’s request for an anti-social behaviour case review. This is because an investigation would be unlikely to find fault with the Council’s actions.
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London Borough of Lewisham (25 004 793)
Statement Closed after initial enquiries Council tax 31-Aug-2025
Summary: We will not investigate this complaint about the way the Council managed the complainant’s council tax account. This is because there is insufficient evidence of fault by the Council.
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Lancaster City Council (25 004 904)
Statement Closed after initial enquiries Private housing 31-Aug-2025
Summary: We will not investigate this complaint about advice the complainant says the Council gave to his tenant. This is because there is insufficient evidence of fault by the Council.
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Coventry City Council (25 004 995)
Statement Closed after initial enquiries Trading standards 31-Aug-2025
Summary: We will not investigate this complaint about the Council’s decision not to investigate Mrs Y’s complaint about trading standards enforcement. The complaint is late and there is no good reason why it could not have been made sooner.
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Lancashire County Council (25 003 205)
Statement Upheld Special educational needs 31-Aug-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has offered an appropriate remedy for the injustice caused by the delay.