Decision search
Your search has 51938 results
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Peterborough City Council (24 018 102)
Statement Closed after initial enquiries Refuse and recycling 17-Feb-2025
Summary: We will not investigate this complaint about the Council’s decision that the complainant must pay for a replacement bin. This is because there is insufficient evidence of fault and injustice.
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London Borough of Lambeth (24 018 360)
Statement Closed after initial enquiries Other 17-Feb-2025
Summary: We will not investigate Mr X’s complaint about being issued a Fixed Penalty Notice for littering. This is because Mr X could have raised a defence against the issuing of the notice in court.
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Royal Borough of Kingston upon Thames (24 018 435)
Statement Closed after initial enquiries Council tax 17-Feb-2025
Summary: We will not investigate this complaint about the Council’s refusal to waive her Council tax because she can appeal to a Valuation Tribunal.
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Westmorland and Furness Council (24 019 254)
Statement Upheld Public transport 17-Feb-2025
Summary: We will not investigate this complaint about difficulties encountered by the complainant after a ferry was cancelled. This is because the Council has provided a proportionate response.
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Nottinghamshire County Council (24 019 562)
Statement Closed after initial enquiries Other 17-Feb-2025
Summary: We will not investigate this complaint about the Council's rejection of a pothole damage claim as it is reasonable to expect the complainant to resort to court action for the compensation he seeks.
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London Borough of Ealing (24 019 736)
Statement Closed after initial enquiries Parking and other penalties 17-Feb-2025
Summary: We will not investigate this complaint about a parking penalty charge notice as it has been cancelled.
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Birmingham City Council (24 019 898)
Statement Closed after initial enquiries Other 17-Feb-2025
Summary: We cannot investigate this complaint about damage to the complainant’s property due to a leak from the property above. This is because the complainant is a leaseholder of the Council.
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Statement Closed after initial enquiries Assessment and care plan 17-Feb-2025
Summary: We will not investigate this complaint about provision of Autism specefic services. There is not enough evidence of fault to justify our involvement.
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Derby City Council (23 020 160)
Statement Upheld Special educational needs 17-Feb-2025
Summary: the Council took too long to arrange alternative provision once it accepted a special school was not going to work out for Ms M’s son, B. B was without education for two terms from September 2023 to April 2024. The Council has agreed a symbolic payment to acknowledge the impact.
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London Borough of Harrow (24 000 674)
Statement Upheld Homelessness 17-Feb-2025
Summary: We have found the Council at fault for the delay in progressing Miss X’s housing register application. This delay caused her avoidable distress. The Council has agreed to issue the relevant report within four weeks of our final decision and if applicable, to review its decision of Miss X’s priority need.