Decision search
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Devon County Council (24 020 587)
Statement Closed after initial enquiries Child protection 24-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a safeguarding enquiry involving his child. We could not add to the investigation and response the Council has already provided to Mr X’s complaint.
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West Northamptonshire Council (24 020 696)
Statement Closed after initial enquiries School transport 24-Apr-2025
Summary: We will not investigate this complaint that the Council has failed to respond appropriately to an incident in which the complainant’s son’s wheelchair suffered damage. This is because the complaint concerns liability for damage to property. The complainant may pursue the matter in court and it would be reasonable for her to do so.
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London Borough of Tower Hamlets (24 020 715)
Statement Closed after initial enquiries Other 24-Apr-2025
Summary: We will not investigate this complaint about issues involving Mrs X’s child’s attendance at a summer club. The Council’s role in these matters is limited and investigation is unlikely to lead to a finding of fault.
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Tameside Metropolitan Borough Council (24 020 718)
Statement Closed after initial enquiries Council tax 24-Apr-2025
Summary: We will not investigate Mr X’s complaint about council tax support and liability. This is because he had the right to appeal to the Valuation Tribunal, and it is reasonable to expect him to have used it.
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Statement Closed after initial enquiries Council house sales and leaseholders 24-Apr-2025
Summary: We will not investigate this complaint about the Council’s refusal to accept the complainant submitted a Right to Buy application to buy his home in October. The Council confirms it has no record of the application and we consider further investigation will not lead to a different outcome. Mr X wants the Council to honour the previous maximum discount on a new application. This is not something we can achieve.
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Wokingham Borough Council (24 020 781)
Statement Closed after initial enquiries Other 24-Apr-2025
Summary: We will not investigate this complaint about the Council fining Mr X for his child’s unauthorised school absence. This is because Mr X had a right to go to a magistrate’s court to contest the fine it would have been reasonable to use.
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Royal Borough of Kensington & Chelsea (24 020 895)
Statement Closed after initial enquiries Commercial and contracts 24-Apr-2025
Summary: We will not investigate Mr X’s complaint about how the Council managed the lease for a public space. This is because his complaint is made late, and I see no good reason why he could not have made it sooner. I will not investigate Ms Z’s complaint because it is not about an administrative function of the Council.
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West Northamptonshire Council (24 021 015)
Statement Closed after initial enquiries Child protection 24-Apr-2025
Summary: We will not investigate Miss X’s complaint about the Council’s involvement with her children. The law prevents us from investigating anything that is the subject of court proceedings. We also cannot achieve the outcome Miss X wants.
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City of Bradford Metropolitan District Council (24 021 397)
Statement Closed after initial enquiries Planning applications 23-Apr-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault. The complainant has also not suffered significant injustice as a result of the alleged fault.
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Liverpool City Region Combined Authority (24 022 249)
Statement Closed after initial enquiries Public transport 23-Apr-2025
Summary: We will not investigate this complaint about a travel pass because there is not enough significant injustice to justify investigation.