Decision search
Your search has 52139 results
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North Tyneside Metropolitan Borough Council (25 001 942)
Statement Upheld Other 26-May-2025
Summary: We have upheld this complaint because the Council delayed considering a complaint at stage two of the children’s statutory complaints procedure. The Council has now agreed to resolve the complaint by issuing its stage two response without further delay. It will also apologise and offer to make a payment to the complainant to remedy the time and trouble they have been to.
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Statement Closed after initial enquiries Planning applications 26-May-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant is complaining on behalf of a Parish Council and not as a member of the public.
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Wigan Metropolitan Borough Council (25 002 477)
Statement Closed after initial enquiries School admissions 26-May-2025
Summary: We will not investigate Miss X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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London Borough of Bromley (24 017 314)
Statement Closed after initial enquiries Homelessness 25-May-2025
Summary: We will not investigate this complaint about the suitability of accommodation provided by the Council under its homelessness duty. It was reasonable for Miss X to use the review/appeal procedure and she could have challenged the review by appealing to the courts.
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London Borough of Tower Hamlets (24 021 541)
Statement Closed after initial enquiries Allocations 24-May-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Statement Closed after initial enquiries Allocations 23-May-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Lancashire County Council (24 022 006)
Statement Closed after initial enquiries Special educational needs 23-May-2025
Summary: We cannot investigate this complaint that the Council has failed to ensure that the complainant’s son has had access to appropriate educational provision and unlawfully declined to carry out an Education Health and Care Needs Assessment for him. The complaint concerns matters which were the responsibility of a school, or about which Miss X used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability).
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Wakefield City Council (24 022 360)
Statement Closed after initial enquiries Other 23-May-2025
Summary: We will not investigate this complaint about the Council’s provision of free school meals for children educated otherwise than at school. There is insufficient evidence of fault on the Council’s part to warrant investigation.
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Westminster City Council (25 003 268)
Statement Closed after initial enquiries Parking and other penalties 22-May-2025
Summary: We will not investigate Mr B’s complaint that the Council wrongly issued him with a Penalty Charge Notice for an alleged parking contravention. This is because it is reasonable for Mr B to put in an appeal to London Tribunals.
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Hampshire County Council (24 013 435)
Statement Upheld Special educational needs 22-May-2025
Summary: Mrs M complained the Council failed to secure the provision set out in her daughter’s education, health and care plan. The Council was at fault, and it has agreed to offer a financial remedy and formally apologise for this.