Decision search
Your search has 53740 results
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London Borough of Lambeth (25 001 867)
Statement Closed after initial enquiries Homelessness 17-Jul-2025
Summary: We will not investigate this complaint about whether the Council was responsible for checking the condition of a flat it used for homelessness temporary accommodation. This is because there is not enough significant direct personal injustice to Mr X.
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London Borough of Tower Hamlets (25 002 044)
Statement Closed after initial enquiries Parking and other penalties 17-Jul-2025
Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice. This is because the Council has since cancelled it, and any remaining injustice is not significant enough to justify our involvement.
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Wakefield City Council (25 002 216)
Statement Closed after initial enquiries Fostering 17-Jul-2025
Summary: We will not investigate Miss X’s complaint about a social worker’s report to a Standards of Care investigation. The Council has declined to investigate Miss X’s complaint as it was not involved in the production of the disputed report or the decision to deregister Miss X as a foster carer. We cannot achieve the outcome Miss X wants.
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Royal Borough of Kensington & Chelsea (25 002 415)
Statement Closed after initial enquiries Child protection 17-Jul-2025
Summary: We will not investigate this complaint about the child protection actions of the Council concerning Ms X’s family. The complaint is late and there is no good reason to exercise discretion to investigate it now.
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Newcastle-under-Lyme Borough Council (25 002 628)
Statement Closed after initial enquiries Council tax 17-Jul-2025
Summary: We will not investigate this complaint about payments for council tax. This is because there is insufficient evidence of fault to justify an investigation.
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London Borough of Newham (25 002 773)
Statement Closed after initial enquiries Licensing 17-Jul-2025
Summary: We will not investigate this complaint about the Council failing to email the complainant with a penalty fine. This is because we are unlikely to find sufficient evidence of fault.
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London Borough of Croydon (25 000 866)
Statement Closed after initial enquiries Allocations 17-Jul-2025
Summary: We will not investigate this complaint about the Council’s offer of accommodation under its housing allocations policy. There is insufficient evidence of fault. If the Council decides to close the housing application it is reasonable for Mr X to exercise his right to have the decision reviewed.
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Statement Closed after initial enquiries Pollution 17-Jul-2025
Summary: We will not investigate this complaint about the Council’s investigation of smoke nuisance from a neighbour’s wood-burning stove. There is insufficient evidence of fault which would warrant an investigation.
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London Borough of Bexley (25 001 157)
Statement Closed after initial enquiries Homelessness 17-Jul-2025
Summary: We will not investigate this complaint about the Council’s decision to end its interim accommodation duty. We cannot determine suitability of interim accommodation and it is a matter which the courts are best placed to determine.
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London Borough of Hillingdon (25 001 171)
Statement Closed after initial enquiries Homelessness 17-Jul-2025
Summary: We will not investigate this complaint requesting a financial remedy for issues arising from the Council accommodating the complainant in unsuitable accommodation from January 2023 to July 2024. This is because the complaint is caught by the time bar on the Ombudsman’s remit and there are no good reasons to exercise discretion to investigate. Some of these complaint issues have already been raised in court, and, where not, would have been reasonable for the complainant to raise in court.