Decision search
Your search has 52968 results
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Norfolk County Council (24 019 308)
Statement Closed after initial enquiries Parking and other penalties 26-May-2025
Summary: We will not investigate Mrs X’s complaint about a penalty charge notice. This is because Mrs X is not liable for the penalty charge as she does not own the vehicle and the injustice she claims stems from the actions of the owner (a lease company) which has charged her for it.
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London Borough of Hammersmith & Fulham (24 019 688)
Statement Closed after initial enquiries Allocations 26-May-2025
Summary: We will not investigate this complaint about the housing priority awarded to Ms Y. Ms X, on behalf of Ms Y, started court action so we do not have discretion to investigate the complaint.
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London Borough of Hammersmith & Fulham (24 020 103)
Statement Closed after initial enquiries Allocations 26-May-2025
Summary: We will not investigate Ms X’s complaint about the priority the Council awarded on its housing register because there is insufficient evidence of fault in its decision-making to justify our involvement.
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London Borough of Lambeth (24 020 305)
Statement Closed after initial enquiries Homelessness 26-May-2025
Summary: We will not investigate this complaint about the Council’s decision that Mr X was not in priority need. It was reasonable for Mr X to appeal to the county court against this decision.
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Durham County Council (24 020 418)
Statement Closed after initial enquiries Other 26-May-2025
Summary: We will not investigate Miss X’s complaint about the Council not providing her with direct payments, under section 117 of the Mental Health Act 1983, to enable her to buy herbal supplements/remedies. This is because there is insufficient evidence of fault.
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Stockton-on-Tees Borough Council (24 021 058)
Statement Closed after initial enquiries Planning applications 26-May-2025
Summary: We will not investigate this complaint about the Council’s decision to remove conditions from a planning agreement. There is not enough evidence of fault in the Council’s actions to justify an investigation.
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London Borough of Tower Hamlets (24 021 297)
Statement Closed after initial enquiries Allocations 26-May-2025
Summary: We will not investigate this complaint about a lack of accessible social housing in the Council’s area. This is because we could not achieve the outcome she seeks. The Housing Ombudsman is better placed to deal with her complaint about the broken lift in her housing association property.
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London Borough of Haringey (24 021 372)
Statement Closed after initial enquiries Enforcement 26-May-2025
Summary: We will not investigate this complaint about the Council’s decision to grant planning permission. This is because the complaint is late and we have seen no reason why Mr X could not have complained to us sooner.
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London Borough of Redbridge (24 021 656)
Statement Closed after initial enquiries Charging 26-May-2025
Summary: We will not investigate Mrs X’s complaint about the Council pursuing her for outstanding care charges for her late husband. The complaint is late and there are no good reasons to exercise discretion to investigate now.
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London Borough of Lambeth (24 021 736)
Statement Closed after initial enquiries Allocations 26-May-2025
Summary: We will not exercise discretion to investigate this complaint about the Council’s failure to deal with pest infestations in the complainant’s interim and temporary accommodation. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner.