Decision search
Your search has 52968 results
-
Statement Closed after initial enquiries Looked after children 27-May-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s delay in applying to discharge a care order for her children. We could not add to the Council’s investigation and responses under all three stages of the statutory complaints process.
-
London Borough of Ealing (24 022 483)
Statement Closed after initial enquiries Homelessness 27-May-2025
Summary: We will use our discretion not to investigate this complaint about the complainant’s housing situation because she could have used her appeal rights and could now make new applications.
-
Buckinghamshire Council (24 022 551)
Statement Closed after initial enquiries Planning applications 27-May-2025
Summary: We will not investigate this complaint about the way the Council granted planning permission. This is because we do not consider Mr X has suffered a significant personal injustice to warrant our involvement.
-
Stratford-on-Avon District Council (24 022 617)
Statement Closed after initial enquiries Other 27-May-2025
Summary: We will not investigate Mr X’s complaint about the increase in business rates on his property. This is because we have not seen enough evidence of fault to justify an investigation.
-
Liverpool City Council (24 022 835)
Statement Upheld Council tax support 27-May-2025
Summary: We will not investigate this complaint about the Council’s decision not to make an ex-gratia payment after it made an error in calculating the complainant’s council tax support. This is because the Council has already provided a satisfactory remedy.
-
South Norfolk District Council (24 023 016)
Statement Closed after initial enquiries Building control 27-May-2025
Summary: We will not investigate this complaint about events occurring more than ten years ago. The matters complained about are historic and we cannot achieve the outcome the complainant is seeking.
-
Westmorland and Furness Council (24 023 383)
Statement Closed after initial enquiries Special educational needs 27-May-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of Mr Y’s Education, Health and Care Plan and its failure to arrange alternative provision between 2017 and March 2024. This is because the complaint is late. Ms X’s complaint about matters from March 2024 onwards is premature.
-
Manchester City Council (24 023 466)
Statement Upheld Refuse and recycling 27-May-2025
Summary: We will not investigate this complaint about a missed bulky waste collection because the Council has agreed to make a refund.
-
East Devon District Council (25 000 081)
Statement Closed after initial enquiries Other 27-May-2025
Summary: We will not investigate this complaint about planning permission because there is a right of appeal to a Planning Inspector and the Council has remedied any alleged fault.
-
Exeter City Council (25 000 151)
Statement Closed after initial enquiries Planning applications 27-May-2025
Summary: We will not investigate this complaint about how the Council dealt with a retrospective planning application. This is because we are unlikely to find fault.