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  • London Borough of Harrow (25 002 897)

    Statement Closed after initial enquiries Transport 16-Jun-2025

    Summary: We will not investigate this complaint about an unsuccessful application for a travel pass for a carer. This is because there is insufficient evidence of fault by the Council.

  • Purbrook Park School, Waterlooville (25 004 623)

    Statement Closed after initial enquiries School admissions 16-Jun-2025

    Summary: We will not investigate Ms X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.

  • Lancashire County Council (25 005 020)

    Statement Closed after initial enquiries School admissions 16-Jun-2025

    Summary: We will not investigate Miss X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.

  • Stockton-on-Tees Borough Council (25 005 134)

    Statement Closed after initial enquiries Council tax support 16-Jun-2025

    Summary: We will not investigate Mr B’s complaint about the Council charging him full council tax. This is because it is reasonable for Mr B to challenge the Council’s decision by putting in an appeal to the Valuation Tribunal.

  • Birmingham City Council (25 005 462)

    Statement Closed after initial enquiries Managing council tenancies 16-Jun-2025

    Summary: We cannot investigate Mr B’s complaint about how the Council responded to his concerns about the behaviour of a Council tenant. This is because we cannot investigate complaints about the management of social housing by councils.

  • Birmingham City Council (25 005 474)

    Statement Closed after initial enquiries Council tax 16-Jun-2025

    Summary: We cannot investigate Mr B’s complaint about his council tax increasing. This is because this issue affects all or most of the people in the Council’s area.

  • Northumberland County Council (24 014 507)

    Statement Not upheld School transport 15-Jun-2025

    Summary: Miss T complained the Council did not properly consider her application for transport support for her child who attends an out of borough post-16 college. Miss T said as a result, the Council refused to award her child with transport support. The Council was not at fault in the way it considered and made its decision in Miss T’s case.

  • London Borough of Southwark (24 014 570)

    Statement Closed after initial enquiries Other 15-Jun-2025

    Summary: We will not investigate Ms X’s complaint the Council abused her. There is not enough evidence of fault to justify our involvement.

  • Birmingham City Council (24 014 604)

    Statement Not upheld Enforcement 15-Jun-2025

    Summary: Mr X complained the Council failed to take planning enforcement action about a neighbour’s air-conditioning unit. He said it is an eye sore and affects his property’s amenity. We do not find the Council at fault.

  • Cambridge City Council (24 016 034)

    Statement Upheld Planning applications 15-Jun-2025

    Summary: Mr X complained the Council failed to properly consider a neighbour’s planning application which affected a conservation area. We found there was fault in the case officer’s report and in the consideration of a later Certificate of Lawfulness application. However, we found this did not lead to any injustice.

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