Northumberland County Council (25 012 715)

Statement Closed after initial enquiries Other 17-Feb-2026

Summary: We will not investigate this complaint about children’s services’ case recording. We could not add to the previous investigation by the Council, the Information Commissioner is better placed to consider and decide information rights complaints, and we cannot achieve the outcome Ms X wants.

Suffolk County Council (25 021 841)

Statement Not upheld Other 17-Feb-2026

Summary: We have discontinued our investigation into the Council’s handling of Mr X’s complaint. The Council has agreed to issue its complaint response to Mr X without further delay. It will also offer him a symbolic financial remedy for his injustice. This means there is no good reason for us to be prematurely involved with the complaint.

Plymouth City Council (25 013 499)

Statement Closed after initial enquiries Other 16-Feb-2026

Summary: We will not investigate these complaints about matters relating to child protection and domestic violence. The complaints are late and I can see no good reason why the complainant could not have come to us sooner.

London Borough of Haringey (25 016 879)

Statement Closed after initial enquiries Other 13-Feb-2026

Summary: We will not investigate this complaint about the Council’s actions relating to a court process. The law prevents us from investigating what happens as part of court proceedings.

Manchester City Council (25 013 239)

Statement Closed after initial enquiries Other 12-Feb-2026

Summary: We will not investigate Mr X’s complaints about the Council’s children’s services involvement with his family because the tests in our Assessment Code are not met.

Birmingham City Council (25 022 589)

Statement Closed after initial enquiries Other 12-Feb-2026

Summary: We cannot investigate this complaint about children’s court reports because we cannot investigate a complaint about what happened in court.

Birmingham City Council (24 021 332)

Statement Upheld Other 10-Feb-2026

Summary: Mr B complained about the Council’s handling of child protection matters regarding his children. He also complained about delays in the Council’s complaint-handling through the children’s statutory complaint procedure. There was fault by the Council. It did not follow statutory timescales when considering Mr B’s complaint. Because of this, Mr B suffered distress and frustration. The Council has agreed to apologise to Mr B, make a symbolic payment, and progress stage three without further delay.

London Borough of Lewisham (25 002 240)

Statement Closed after initial enquiries Other 10-Feb-2026

Summary: We will not investigate this complaint about delay at stage two of the children’s statutory complaints procedure. It is unlikely an investigation would lead to a different outcome.

London Borough of Barnet (25 013 044)

Statement Closed after initial enquiries Other 10-Feb-2026

Summary: We cannot investigate Mr X’s complaint about information the Council gave a court or his contact with a child, as the Court is deciding this. The Information Commissioner’s Office is better placed to consider an information sharing complaint.

Kirklees Metropolitan Borough Council (25 025 043)

Statement Upheld Other 09-Feb-2026

Summary: We have upheld Mr X’s complaint about delay at stage two of the children’s statutory complaints procedure. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.