Wigan Metropolitan Borough Council (25 021 739)

Statement Closed after initial enquiries Child protection 30-Jun-2026

Summary: We will not investigate Mr X’s complaint about the Council’s children’s services involvement with his family. There is not enough evidence of fault by the Council and further investigation cannot achieve the outcome Mr X wants.

Birmingham City Council (25 023 540)

Statement Closed after initial enquiries Child protection 30-Jun-2026

Summary: We will not investigate this complaint about the Council’s handling of the children’s statutory complaints procedure. There is not enough evidence of fault to justify an investigation.

London Borough of Newham (25 021 664)

Statement Closed after initial enquiries Child protection 28-Jun-2026

Summary: We will not investigate this complaint about the behaviour of a Social Worker. This is because there is a body better placed to consider this complaint.

Newcastle upon Tyne City Council (24 019 220)

Statement Closed after initial enquiries Child protection 25-Jun-2026

Summary: We will not investigate this complaint about child protection concerns because we could not add to any previous investigation by the Council.

City of Bradford Metropolitan District Council (25 008 046)

Statement Upheld Child protection 25-Jun-2026

Summary: Miss X complained the Council failed to complete property adaptations needed for the safety of a child, Y, who she cares for under a Special Guardianship Order. The Council was at fault for significant delays approving funding for the agreed building work. The Council agreed to offer a further financial remedy for the prolonged distress to Miss X and her household.

Milton Keynes Council (25 011 093)

Statement Upheld Child protection 25-Jun-2026

Summary: Mr X complained about the way the Council handled a Section 47 investigation following allegations made against him. He says the Council did not inform him an investigation was taking place, and it did not ask him for his views on the allegations. We found the Council at fault for failing to inform Mr X of the investigation and for poor record keeping. This caused him distress and uncertainty. The Council has agreed to apologise, pay a symbolic remedy, and take action to prevent this happening in future.

London Borough of Barnet (25 022 537)

Statement Upheld Child protection 25-Jun-2026

Summary: We will not investigate this complaint about child protection. This is because the Council has agreed to investigate using the appropriate statutory process.

Halton Borough Council (25 004 093)

Statement Closed after initial enquiries Child protection 24-Jun-2026

Summary: Mr X complains the Council has not dealt properly with Children’s Services, resulting in avoidable distress. The Ombudsman will not investigate this complaint.

Rotherham Metropolitan Borough Council (25 026 554)

Statement Closed after initial enquiries Child protection 24-Jun-2026

Summary: We will not investigate Mr X’s complaint about the Council’s child protection actions in 2018. The complaint is very late and there are no good reasons to exercise discretion to consider it now. Also, the law prevents us from investigating any matters that have been considered in court.

Brighton & Hove City Council (25 023 989)

Statement Closed after initial enquiries Child protection 23-Jun-2026

Summary: We will not investigate Mr X’s complaint about the contents of a social work assessment and the actions of a social worker. There is no worthwhile outcome achievable by us investigating and Social Work England are better placed to consider Mr X’s concerns about the social worker.