Cheshire West & Chester Council (25 016 798)

Statement Closed after initial enquiries Child protection 06-Apr-2026

Summary: We will not investigate this complaint about the Council’s involvement with Ms X’s family. This is because Social Work England is better placed to consider Ms X’s complaint and we cannot achieve the outcome she seeks.

London Borough of Islington (25 018 513)

Statement Closed after initial enquiries Child protection 06-Apr-2026

Summary: We cannot investigate Ms X’s complaint about where her children lived as the Court decided that. We will not investigate her complaint about Council communication with her and her involvement in her children’s lives. These Council actions have been known to Ms X for more than 12 months and there are no good reasons we should disapply the 12 month rule.

Darlington Borough Council (25 016 313)

Statement Closed after initial enquiries Child protection 01-Apr-2026

Summary: We will not investigate Miss X’s complaint about the social worker allocated to her grandson’s case. This is because there is no sign of fault in the Council’s decision not to consider her complaint whilst there are ongoing court proceedings on the case.

Hertfordshire County Council (25 017 248)

Statement Closed after initial enquiries Child protection 01-Apr-2026

Summary: We cannot investigate this complaint about the Council’s child protection proceedings and court action. The complaint is not separable from matters Miss X raised or could have raised in court.

Lancashire County Council (25 019 020)

Statement Closed after initial enquiries Child protection 01-Apr-2026

Summary: We will not investigate Mr X’s complaint about the conduct of social workers involved with his family. We cannot achieve the outcome Mr X seeks and Social Work England is better placed to consider his complaint.

London Borough of Bromley (25 018 944)

Statement Closed after initial enquiries Child protection 31-Mar-2026

Summary: We cannot investigate Miss X’s complaint about the Council’s children’s services involvement with her family. The issues complained about are subject to court proceedings and therefore the law says we cannot investigate. We will not investigate Miss X’s remaining complaint about the Council breaching her confidentiality because the Information Commissioner’s Office is better placed to consider it.

North Tyneside Metropolitan Borough Council (25 019 576)

Statement Closed after initial enquiries Child protection 31-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his child’s case. This is because there is no sign of fault in the Council’s decision not to consider his complaint until the ongoing court proceedings have concluded.

Leicester City Council (25 019 715)

Statement Closed after initial enquiries Child protection 31-Mar-2026

Summary: We will not investigate Miss X’s complaint about historic safeguarding action taken by the Council when she was a child. The complaint is late, and we decided we could not achieve a meaningful outcome due to the passage of time.

London Borough of Barnet (25 001 939)

Statement Closed after initial enquiries Child protection 30-Mar-2026

Summary: We will not investigate Mr X’s complaint about the Council’s handling of a child protection case relating to his grandchild in 2023. The complaint is late and there are no good grounds to exercise discretion to consider it now.

Hertfordshire County Council (25 015 827)

Statement Closed after initial enquiries Child protection 30-Mar-2026

Summary: We cannot investigate Mr X’s complaint about how a school provides its education and the Council’s response to his complaint about this.