London Borough of Richmond upon Thames (25 022 193)

Statement Closed after initial enquiries Child protection 16-Jun-2026

Summary: We will not investigate this complaint about the involvement of a Local Authority Designated Officer from the Council because there is not enough evidence of fault in the Council’s actions to warrant investigation by us. We also cannot investigate the actions of the school as a legal bar prevents us doing so.

Oxfordshire County Council (25 024 177)

Statement Closed after initial enquiries Child protection 16-Jun-2026

Summary: We will not investigate Mr X’s complaint about the Council’s response to concerns he raised about his son in 2023. The complaint is late and there are no good reasons to exercise discretion to consider it now.

St Helens Metropolitan Borough Council (25 024 213)

Statement Closed after initial enquiries Child protection 16-Jun-2026

Summary: We cannot investigate Mr X’s complaint about the Council’s handling of his children’s case between 2023 and 2024. The complaint is late and the law prevents us from investigating anything that is or has been the subject of court proceedings.

St Helens Metropolitan Borough Council (25 022 358)

Statement Closed after initial enquiries Child protection 15-Jun-2026

Summary: We cannot investigate Mr X’s complaint about the Council’s handling of safeguarding matters about his child, and the conduct of a social worker. This matter is outside our jurisdiction as court action relating to child protection matters has started.

Essex County Council (25 024 650)

Statement Closed after initial enquiries Child protection 14-Jun-2026

Summary: We will not investigate this complaint about incorrect information disclosed by the Council. This is because the Information Commissioner’s Office would be best placed to consider this complaint.

Sefton Metropolitan Borough Council (25 015 455)

Statement Upheld Child protection 11-Jun-2026

Summary: Mrs X complained that the Council moved her daughter to a location without her consent under section 20 of the Children Act 1989. The Council was at fault for failing to consider her complaint properly under the statutory children's complaints procedure. The Council has agreed to investigate her complaint through the correct statutory process.

West Sussex County Council (25 022 565)

Statement Closed after initial enquiries Child protection 11-Jun-2026

Summary: We will not investigate this complaint about the Council’s handling of its child protection duties in respect of the complainant’s child. This is because the complaint is late and there are no good reasons why it could not have been brought to us sooner.

City of Wolverhampton Council (25 022 650)

Statement Closed after initial enquiries Child protection 10-Jun-2026

Summary: We will not investigate Mr X’s complaint about how the Council oversaw an investigation into a safeguarding concern made about him. There is insufficient evidence of fault in how the Council oversaw the investigation.

Bury Metropolitan Borough Council (25 023 708)

Statement Closed after initial enquiries Child protection 10-Jun-2026

Summary: We will not investigate this complaint about Mrs X’s historical allegations of failures by the Council’s social services. This is because the complaint is late, there are no good reasons Mrs X could not have complained sooner, and an investigation is unlikely to reach a sound, meaningful or fair outcome.

London Borough of Redbridge (25 022 843)

Statement Closed after initial enquiries Child protection 09-Jun-2026

Summary: We cannot investigate Mr X’s complaint about a school’s actions. This is because we cannot investigate complaints about what happens in schools. We will not investigate the Council’s Local Authority Designated Officer safeguarding process as we are unlikely to find fault with the Council. We also cannot achieve the outcome Mr X seeks.