West Northamptonshire Council (25 013 621)

Statement Closed after initial enquiries Child protection 24-Feb-2026

Summary: We cannot investigate Ms X’s complaint about the Council’s actions before a child was removed from her care. The actions are too closely linked to Court proceedings.

London Borough of Croydon (24 022 732)

Statement Closed after initial enquiries Child protection 23-Feb-2026

Summary: We will not investigate Ms X’s complaint about a children services’ safeguarding assessment. We are unlikely to achieve significantly more than the Council’s response in its Children Act statutory complaints’ procedure.

Nottinghamshire County Council (25 007 249)

Statement Not upheld Child protection 20-Feb-2026

Summary: Mr X complained about the way the Council dealt with concerns about his children and its involvement with him. There was no fault in the actions of the Council.

Medway Council (25 013 898)

Statement Closed after initial enquiries Child protection 20-Feb-2026

Summary: We will not investigate this complaint about the conduct of the Chairperson of an Initial Child Protection Conference. Further investigation would not lead to a different outcome and we cannot achieve the outcome Mr X wants.

Luton Borough Council (25 017 617)

Statement Closed after initial enquiries Child protection 20-Feb-2026

Summary: We will not investigate this complaint. Mr X does not have parental responsibility, and we cannot consider allegations about staff or disciplinary matters. The law also prevents us from looking at court action or anything that happened in court.

Suffolk County Council (25 007 182)

Statement Upheld Child protection 19-Feb-2026

Summary: Miss X complained the Council refused to investigate her complaint about how it handled matters in 2009. We find the Council at fault for how it decided not to investigate and for failing to give Miss X an adequate explanation for that decision. This caused Miss X distress and undermined her trust in the Council. The Council will apologise and reconsider its decision on whether to investigate. It will also ensure it has internal guidance for historic abuse complaints.

Sunderland City Council (25 013 575)

Statement Closed after initial enquiries Child protection 19-Feb-2026

Summary: We will not investigate this complaint about safeguarding Mr F’s children because there is nothing we could add to the Council’s response by further investigation.

Northumberland County Council (25 013 687)

Statement Closed after initial enquiries Child protection 19-Feb-2026

Summary: We will not investigate this complaint about a parenting assessment because we could not add to the independent investigation and review that has already taken place. The law prevents us considering complaints about the conduct of care proceedings, and there is not enough evidence of fault in arrangements to supervise contact to justify an investigation. There is no worthwhile outcome achievable.

Manchester City Council (25 014 260)

Statement Closed after initial enquiries Child protection 19-Feb-2026

Summary: We cannot investigate this complaint about the Council’s handling of children’s care arrangements. The decision about care of the children was made by a court, and the law prevents us from investigating.

Worcestershire County Council (25 027 087)

Statement Closed after initial enquiries Child protection 19-Feb-2026

Summary: We will not investigate this complaint about child protection. It is unlikely we will find enough evidence of fault by the Council, and we cannot achieve the outcome the complainant wants.