Decision search
Your search has 52604 results
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Hertfordshire County Council (24 015 699)
Statement Closed after initial enquiries Child protection 05-Mar-2025
Summary: We will not investigate this complaint about the actions of the Council’s social worker in the course of child protection action. This is because investigation would not achieve the outcome the complainant wants.
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Roseland Care Limited (24 016 009)
Statement Closed after initial enquiries Residential care 05-Mar-2025
Summary: We will not investigate this complaint about adult residential care. The Care Provider failed to tell the resident’s family about changes to medication and failed to keep all care records. The Care Provider has apologised, which is suitable action. The care home has closed and the complainant’s relative no longer lives there, so there is no ongoing risk. It is unlikely the Ombudsman would achieve anything further by investigation.
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London Borough of Hillingdon (24 016 172)
Statement Upheld Allocations 05-Mar-2025
Summary: We have upheld Miss X’s complaint about the Council’s decision on her banding level in her housing application. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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East Sussex County Council (24 016 414)
Statement Closed after initial enquiries Other 05-Mar-2025
Summary: We will not investigate Miss X’s complaint the Council failed to support her with a grant for a new cooker. There is not enough evidence of fault to justify our involvement.
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Bristol City Council (24 016 658)
Statement Closed after initial enquiries Highway repair and maintenance 05-Mar-2025
Summary: We will not investigate this complaint about damage that may be caused to Mr X’s property from a Council street tree as this would be a matters for the courts.
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Hampshire County Council (24 016 806)
Statement Closed after initial enquiries Child protection 05-Mar-2025
Summary: We will not investigate this complaint about the Council’s consideration of a safeguarding matter relating to the complainant’s children. The complaint is late and there are insufficient grounds for us to consider it now.
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London Borough of Havering (24 016 837)
Statement Closed after initial enquiries Allocations 05-Mar-2025
Summary: We will not investigate Ms X’s complaint about a Council decision that it would not make an offer of social housing until she had cleared historic rent arrears. The complaint is late and there is no good reason to investigate now.
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London Borough of Southwark (24 016 858)
Statement Closed after initial enquiries Refuse and recycling 05-Mar-2025
Summary: We will not investigate this complaint about missed household waste and recycling collections. This is because any injustice caused is not significant enough to warrant our involvement.
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Vale Of White Horse District Council (24 016 866)
Statement Closed after initial enquiries Building control 05-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Council’s failure to investigate or put right damage to his property resulting from building work overseen by the Council several years ago. This is because the complaint is late and we could not hold the Council responsible for the damage. We could not therefore achieve any worthwhile outcome for Mr X.
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City of Bradford Metropolitan District Council (24 017 343)
Statement Closed after initial enquiries Other 05-Mar-2025
Summary: We will not investigate this complaint about incorrect application of empty property relief to business rates liability. There is not enough evidence of fault by the Council to warrant it.