Decision search
Your search has 57387 results
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Portsmouth City Council (25 018 468)
Statement Closed after initial enquiries Planning applications 24-Mar-2026
Summary: We will not investigate this complaint about the Council approving a planning application at a site next to a property which the complainant later purchased. There is insufficient evidence of fault in the way the Council assessed the application.
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Liverpool City Council (25 014 242)
Statement Upheld Child protection 24-Mar-2026
Summary: We will not investigate this complaint about how the Council completed a single assessment. This is because the Council remedied the injustice caused to Mr X during its complaint’s process.
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Reading Borough Council (25 014 401)
Statement Closed after initial enquiries Child protection 24-Mar-2026
Summary: We cannot investigate this complaint about the Council’s children’s services involvement with Mr X’s family. The matters complained about were either considered by a court which the law says we cannot consider or are closely linked to matters that have been or could have been raised during court proceedings that we will not investigate.
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Plymouth City Council (25 014 661)
Statement Closed after initial enquiries Parking and other penalties 24-Mar-2026
Summary: We will not investigate this complaint about the actions and conduct of council officers in relation to the complainant’s telephone call about a penalty charge notice. This is primarily because there is insufficient evidence of fault causing the complainant a significant injustice, and it is reasonable to expect him to contact the Information Commissioner about the Council’s handling of his subject access request.
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Essex County Council (25 014 860)
Statement Closed after initial enquiries Safeguarding 24-Mar-2026
Summary: We will not investigate this complaint about adult safeguarding. The Council’s actions do not cause the claimed injustice of the complainant losing her job. Correcting data held about the complainant is better considered by the Information Commissioner’s Office.
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London Borough of Lambeth (25 015 278)
Statement Closed after initial enquiries Other 24-Mar-2026
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her children’s case. Miss X has used her alternative remedy to the court on some matters. There is not enough evidence of fault on other matters.
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Wiltshire Council (25 015 328)
Statement Closed after initial enquiries Special educational needs 24-Mar-2026
Summary: We will not investigate this complaint about how the Council dealt with Mrs X’s child’s Education, Health and Care Plan following an annual review. It is reasonable to expect Mrs X to have appealed to the Tribunal against the Council’s decision not to change the Education, Health and Care Plan. There is insufficient evidence of fault and injustice to justify an investigation into other aspects of Mrs X’s complaint.
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Cotswold District Council (25 024 787)
Statement Closed after initial enquiries Councillor conduct and standards 24-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of a councillor conduct complaint as we cannot question the Council’s complaint decision and there is insufficient outstanding injustice, caused to the complainant from any delay, to warrant our further involvement.
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London Borough of Haringey (25 025 999)
Statement Closed after initial enquiries Allocations 24-Mar-2026
Summary: We will not investigate Miss X complaint about the Council’s review of her housing priority banding. The Complaint has been made late, and it would have been reasonable for Miss X to have complained to us sooner.
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Welwyn Hatfield Borough Council (25 026 849)
Statement Closed after initial enquiries Council tax 24-Mar-2026
Summary: We will not investigate this complaint about recovery of an overpayment because there is insufficient evidence of fault by the Council.