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  • East Sussex County Council (24 012 899)

    Statement Closed after initial enquiries Looked after children 15-Jan-2025

    Summary: We will not investigate Mr X’s complaint about the actions of children’s services regarding the care of his child. This is because his complaint is made late and I see no good reason to exercise discretion and investigate it now.

  • Maidstone Borough Council (24 012 947)

    Statement Closed after initial enquiries Refuse and recycling 15-Jan-2025

    Summary: We will not investigate this complaint about missed recycling waste collections and a replacement bin. There is not enough evidence of fault by the Council causing the complainant a significant personal injustice, and an investigation would not achieve any other worthwhile outcome.

  • Liverpool City Council (24 012 995)

    Statement Closed after initial enquiries Child protection 15-Jan-2025

    Summary: We will not investigate this complaint about alleged slander or libel by a social worker against Mr X. These are matters only a court can decide, so it would be reasonable for him to use his right to go to court.

  • Sefton Metropolitan Borough Council (24 013 023)

    Statement Closed after initial enquiries Planning applications 15-Jan-2025

    Summary: We will not investigate this complaint about planning permission as there is no evidence of fault by the Council.

  • Middlesbrough Borough Council (24 013 230)

    Statement Closed after initial enquiries Other 15-Jan-2025

    Summary: We will not investigate this complaint that the Council has failed to implement all of the recommendations made in response to a complaint under the statutory procedure for complaints about children’s services. This is because the failure to do so has not caused the complainant so significant an injustice as to warrant investigation, and our intervention would not lead to a different outcome.

  • West Sussex County Council (24 013 251)

    Statement Upheld Charging 15-Jan-2025

    Summary: We will not investigate Mrs X’s complaint about the Council invoicing for backdated care charges and its delay completing her mother Mrs Y’s financial assessment. There is not enough evidence of fault in the Council’s assessment to warrant an investigation. We would not achieve a different outcome from investigating the Council’s delay in the financial assessment.

  • Sheffield City Council (24 013 277)

    Statement Closed after initial enquiries Council house sales and leaseholders 15-Jan-2025

    Summary: We will not investigate Ms Y’s complaint that the Council failed to provide accurate information as part of her Council house purchase. There is insufficient evidence of fault to justify this. If there is a dispute about the amount the Council should pay to buy back the property, Ms Y can refer this to the District Valuer.

  • South Hams District Council (24 013 293)

    Statement Closed after initial enquiries Private housing 15-Jan-2025

    Summary: We cannot investigate this complaint the Council gave false information to the Court. The law says we cannot investigate what happens in court.

  • West Northamptonshire Council (24 013 383)

    Statement Closed after initial enquiries Council tax 15-Jan-2025

    Summary: We will not investigate this complaint about charges the complainant says he incurred after the Council took double the amount of council tax. This is because there is insufficient evidence of fault by the Council.

  • Norfolk County Council (24 013 600)

    Statement Closed after initial enquiries Other 15-Jan-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s tendering process for adult social care services. The courts are better placed to consider this complaint. We could not achieve the outcomes he wants.

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