Decision search
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Suffolk County Council (23 021 147)
Statement Upheld Special educational needs 24-Oct-2024
Summary: Miss X complains about the time taken by the Council to assess her child’s special educational needs and issue an Education, Health and Care Plan. Miss X also complains of the lack of communication from the Council. The Council has acknowledged it is at fault and the fault caused injustice to Miss X and her family. The Council has agreed to remedy the injustice caused to the family.
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Rochdale Metropolitan Borough Council (24 006 613)
Statement Closed after initial enquiries Other 24-Oct-2024
Summary: We will not investigate Mr X’s complaint about his belongings being stolen in 2019. The complaint lies outside our jurisdiction because it is late and there are no good reasons to exercise discretion to consider it now.
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Swindon Borough Council (24 007 446)
Statement Closed after initial enquiries Council tax 24-Oct-2024
Summary: We will not investigate Mr Y’s complaint about the Council’s failure to return the pension notifications provided as part of his application for council tax support. There is not enough evidence of fault to justify investigating.
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Brighton & Hove City Council (24 009 531)
Statement Closed after initial enquiries Councillor conduct and standards 24-Oct-2024
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of councillors. This is because we are unlikely to find fault.
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Sefton Metropolitan Borough Council (24 010 262)
Statement Closed after initial enquiries Cemeteries and crematoria 24-Oct-2024
Summary: We will not investigate this complaint about the service Miss X received when she buried her brother’s ashes as we cannot add to what the Council has already said or change the outcome of the complaint.
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Malvern Hills District Council (24 008 927)
Statement Closed after initial enquiries Enforcement 24-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision to approve a planning application and its subsequent investigation of a report of a breach of planning control. There is not enough evidence of fault in the Council’s actions to justify an investigation.
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Leeds City Council (24 009 241)
Statement Closed after initial enquiries Enforcement 24-Oct-2024
Summary: We will not investigate this complaint about a failure to take enforcement action against a breach of planning conditions. We consider further action will not lead to a different outcome.
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Birmingham City Council (24 011 725)
Statement Closed after initial enquiries Parking and other penalties 24-Oct-2024
Summary: We will not investigate Mr X’s complaint about a penalty charge notice. This is because it would have been reasonable for Mr X to appeal.
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London Fire Commissioner (24 012 156)
Statement Closed after initial enquiries Other 24-Oct-2024
Summary: We will not investigate this complaint about the actions of the Authority at an incident where it damaged Mr X’s property. We cannot achieve the outcome Mr X wants.
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Reading Borough Council (24 012 161)
Statement Closed after initial enquiries Other 24-Oct-2024
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s personal data. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate as the matter is best dealt with by the Information Commissioner’s Office.