Decision search
Your search has 50690 results
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Devon County Council (24 007 852)
Statement Closed after initial enquiries Special educational needs 23-Oct-2024
Summary: We will not investigate Mrs X’s complaint the Council failed to send her a decision notice letter providing her with a right to appeal the content of her child, Y’s, Education, Health and Care Plan. Mrs X can ask a Tribunal to consider a late appeal, and further investigation is unlikely to achieve any additional outcome.
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London Borough of Lambeth (24 008 029)
Statement Closed after initial enquiries Safeguarding 23-Oct-2024
Summary: We will not investigate Mr X’s complaint about the way the Council interacts with him during its communication with him. This is because some of the issues he complains about are late and of the other matters that are not late, there is another body that would be better suited to look at his complaint, and there is otherwise no worthwhile outcome we can achieve.
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Brighton & Hove City Council (24 008 097)
Statement Closed after initial enquiries Other 23-Oct-2024
Summary: We will not investigate this late complaint about the Council’s actions concerning the transition of Mr X and Ms Y’s child. There is no good reason to exercise the discretion available for us to do so.
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Milton Keynes Council (24 000 078)
Statement Closed after initial enquiries Refuse and recycling 23-Oct-2024
Summary: We will not investigate Mr X’s complaint about the Council’s waste collection staff leaving other people’s bins where they block access to his property. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. Mr X has not been caused a significant personal injustice by the matter complained about.
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London Borough of Hackney (24 004 406)
Statement Closed after initial enquiries Other 23-Oct-2024
Summary: We will not investigate Mr X’s complaints about the Council’s handling of his COVID-19 business grant applications. This is because the complaints are late and I have seen no good reasons to exercise our discretion to investigate them. We cannot investigate Mr X’s complaint that the Council has applied for liability orders against him for non-payment of business rates as such matters are not subject to investigation by the Ombudsman.
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London Borough of Lewisham (24 004 932)
Statement Closed after initial enquiries Private housing 23-Oct-2024
Summary: We will not investigate Mr Y’s complaints the Council did not carry out checks on tenants it proposed in 2018 and it stopped paying housing benefit directly to him in 2021. This is because these complaints are late.
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Plymouth City Council (24 004 967)
Statement Not upheld Other 23-Oct-2024
Summary: Mr X complained about the Council’s decision to install digital screens in its town centre. He says it breached its duties under the Equality Act 2010 which has impacted his access to the town centre and public transport. We find no fault with the Council’s decision-making.
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City of Doncaster Council (24 006 860)
Statement Closed after initial enquiries Licensing 23-Oct-2024
Summary: We will not investigate this complaint about the way the Council considered an application for a license for a music event. We have not seen evidence of fault in the way the Council considered the application. Nor have we seen evidence the Council called the complainant incompetent. Finally, we cannot consider allegations of defamation as this is a matter for the courts.
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Knowsley Metropolitan Borough Council (24 007 196)
Statement Closed after initial enquiries Other 23-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision not to take action against people who littered outside Mr X’s home despite his evidence of them doing so. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Westmorland and Furness Council (24 009 373)
Statement Closed after initial enquiries Planning applications 23-Oct-2024
Summary: We will not investigate Mrs X’s complaint about the Council deciding to apply a Community Infrastructure Levy (CIL) to her property, not changing its decision, and how it handled her complaint. Mrs X had a right of appeal to challenge the CIL liability decision to the Planning Inspectorate which it was reasonable for her to have used. In any event, there would not be enough evidence of Council fault leading to the CIL liability to warrant an investigation. We do not investigate council complaint-handling where we are not investigating the core issues giving rise to the complaint.