Decision search
Your search has 50690 results
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Sanctuary Care Limited (24 008 511)
Statement Closed after initial enquiries Residential care 28-Oct-2024
Summary: We will not investigate Miss X’s complaint about the care provision to her late mother Ms Y and how the care provider dealt with her complaint. An investigation by us would not add to the care provider’s investigation, nor result in a different outcome. There is insufficient unremedied injustice to Miss X to warrant an investigation. We cannot achieve the negligence finding she seeks. We do not investigate care providers’ complaint-handling where we are not investigating the core issues which gave rise to the complaint.
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London Borough of Bexley (24 008 811)
Statement Closed after initial enquiries Allocations 28-Oct-2024
Summary: We will not investigate this complaint about the Council’s decision to discharge its homelessness duty when Miss X refused a final offer of accommodation. It was reasonable for her to ask for a statutory review of the Council’s decision.
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Welwyn Hatfield Borough Council (24 008 812)
Statement Closed after initial enquiries Other 28-Oct-2024
Summary: We will not investigate this complaint about the Council’s failure to remove historic restrictive covenants affecting the complainant’s property. We cannot require the Council to speed up this matter and therefore cannot achieve the outcome the complainant is seeking.
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Hampshire County Council (24 008 825)
Statement Closed after initial enquiries Child protection 28-Oct-2024
Summary: We will not investigate this complaint about how the Council dealt with a safeguarding matter. This is because there is insufficient evidence of fault, and we cannot achieve the outcome the complaining is seeking. The Information Commissioner is better placed to consider other matters.
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London Borough of Lambeth (24 010 868)
Statement Closed after initial enquiries Leisure and culture 28-Oct-2024
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s gym membership. The complaint is late and there is no good reason why Mr X could not have contacted us sooner.
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Devon County Council (24 011 193)
Statement Closed after initial enquiries Highway repair and maintenance 28-Oct-2024
Summary: We will not investigate this complaint about highway maintenance because there is not enough evidence of fault to justify investigating.
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Manchester City Council (24 011 474)
Statement Closed after initial enquiries Highway repair and maintenance 28-Oct-2024
Summary: We will not investigate this complaint about highway maintenance because the court is better placed to consider the complaint and it is reasonable to expect Mr Y to go to court.
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Darlington Borough Council (24 011 485)
Statement Closed after initial enquiries Planning applications 28-Oct-2024
Summary: We cannot investigate Mrs X’s complaint about the Council’s handling of her planning application. This is because Mrs X has used her right of appeal to the Planning Inspector and we cannot investigate any complaint about the Council’s actions as part of her appeal.
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London Borough of Sutton (24 011 563)
Statement Closed after initial enquiries Parking and other penalties 28-Oct-2024
Summary: We will not investigate this complaint about @.
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Slough Borough Council (24 011 626)
Statement Closed after initial enquiries Planning applications 28-Oct-2024
Summary: We will not investigate this complaint about planning permission because there is insufficient injustice to warrant investigation.