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  • Northumberland County Council (24 010 983)

    Statement Closed after initial enquiries Enforcement 21-Nov-2024

    Summary: We will not investigate this complaint about the Council failing to undertake actions agreed during its complaints process regarding a development near the complainant’s home. Any injustice caused to the complainant by the alleged faults is not significant enough to justify our continued involvement.

  • London Borough of Waltham Forest (24 012 274)

    Statement Closed after initial enquiries Council tax support 21-Nov-2024

    Summary: We will not investigate this complaint about the Council’s handling of Mrs X’s application for council tax support as she can appeal to the Valuation Tribunal regarding its decision. There is insufficient evidence of fault causing Mrs X a significant injustice from the ancillary matters she complains about to justify our further involvement, and it is unlikely we could achieve any meaningful outcome by investigating.

  • Bournemouth, Christchurch and Poole Council (24 012 462)

    Statement Closed after initial enquiries Trees 21-Nov-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s decision to issue a Tree Protection Order for a tree in his garden. This is because the complaint is late and there are no good reasons to investigate now, and in any case there is insufficient evidence of fault.

  • Salford City Council (24 012 543)

    Statement Closed after initial enquiries Trees 21-Nov-2024

    Summary: We will not investigate this complaint about a tree because there is insufficient evidence of fault by the Council.

  • Birmingham City Council (24 012 640)

    Statement Closed after initial enquiries Allocations 21-Nov-2024

    Summary: We will not investigate this complaint about the Council’s decision to close the complainant’s housing application due to a lack of supporting documents. This is because there is insufficient evidence of fault by the Council.

  • Durham County Council (24 014 193)

    Statement Closed after initial enquiries Councillor conduct and standards 21-Nov-2024

    Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because the complainant has not suffered significant injustice.

  • London Borough of Merton (24 014 457)

    Statement Closed after initial enquiries Planning applications 21-Nov-2024

    Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning application. This is because the complainant has appealed to the Planning Inspector. The complainant has not suffered significant injustice in relation to the remaining issues complained about.

  • Sheffield City Council (24 014 590)

    Statement Closed after initial enquiries Other 21-Nov-2024

    Summary: Miss X says the Council has failed to respond to her concerns about a data breach and her request for information. We will not investigate. This is because this complaint does not meet the tests set out in our Assessment Code on which complaints we should investigate. It is reasonable for Miss X to complain to the Information Commissioner’s Office as it is better placed to investigate.

  • London Borough of Barnet (24 011 715)

    Statement Closed after initial enquiries Other 21-Nov-2024

    Summary: We will not investigate this complaint about the Council’s response to Ms X’s subject access requests under the GDPR legislation and its use of her personal data. This is because the Information Commissioner’s Office is best placed to deal with such issues.

  • Transport for London (24 011 835)

    Statement Closed after initial enquiries Parking and other penalties 21-Nov-2024

    Summary: We will not investigate this complaint about a Penalty Charge Notice. Miss X used her right of appeal to London Tribunals and the law says we cannot investigate the matter.

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