Decision search
Your search has 50125 results
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North Somerset Council (24 011 058)
Statement Closed after initial enquiries Homelessness 28-Nov-2024
Summary: We will not investigate this complaint about the Council’s advice about its homelessness Prevention duty. There is insufficient evidence of fault which would warrant an investigation.
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Shropshire Council (24 011 129)
Statement Closed after initial enquiries Refuse and recycling 28-Nov-2024
Summary: We will not investigate this complaint about how the Council introduced a charge for its green waste collection as there is no worthwhile outcome achievable by our investigating.
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Royal Borough of Kensington & Chelsea (24 011 158)
Statement Closed after initial enquiries Homelessness 28-Nov-2024
Summary: We will not investigate this complaint about damage to personal property following problems with disrepair in temporary accommodation. We do not investigate complaints about negligence causing personal injury or damage to property. It is reasonable for Miss X to submit an insurance claim against the Council. If this is unsuccessful she may seek a remedy in the small claims court.
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Birmingham City Council (24 011 256)
Statement Closed after initial enquiries Homelessness 28-Nov-2024
Summary: We will not investigate this complaint about various housing issues. This is because parts of the complaint are late, there is insufficient evidence of fault by the Council, and because there are review rights the complainant could use.
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East Riding of Yorkshire Council (24 011 306)
Statement Closed after initial enquiries Antisocial behaviour 28-Nov-2024
Summary: We will not investigate this complaint about the Council’s response to concerns raised by Mr X in connection with a leisure centre car park and play area. This is because there is insufficient evidence of fault by the Council or injustice caused to Mr X to warrant an investigation.
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Surrey County Council (24 011 670)
Statement Closed after initial enquiries Parking and other penalties 28-Nov-2024
Summary: We will not investigate Miss X’s complaint about the Council’s decision to revoke her resident’s parking permit which had previously been issued in error. This is because there is no sign of fault in the Council’s decision to revoke the permit.
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London Borough of Hammersmith & Fulham (24 011 709)
Statement Upheld Other 28-Nov-2024
Summary: We will not investigate this complaint about the Council sharing Miss X’s personal information. The Information Commissioner’s Office is best placed to deal with complaints about data protection. If we considered the complaint, we could not achieve a higher financial remedy than the Council has already offered, and the courts are best placed to consider compensation claims.
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Kent County Council (24 012 521)
Statement Closed after initial enquiries Highway repair and maintenance 28-Nov-2024
Summary: We will not investigate this complaint about highway maintenance because any injustice is not significant enough to justify our involvement.
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Sunderland City Council (24 010 781)
Statement Closed after initial enquiries Special educational needs 28-Nov-2024
Summary: We will not investigate this complaint that the Council was at fault in the process of amending the complainant’s daughters’ Education Health and Care Plan. The aspect of the complaint relating to delay has been upheld and the Ombudsman’s intervention would not lead to a different outcome. The complainant’s appeal to the First-tier Tribunal (Special Educational Needs and Disability) places the remaining substantive matters outside our jurisdiction.
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Brighton & Hove City Council (24 010 839)
Statement Closed after initial enquiries Planning applications 28-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning application. This is because there is not enough evidence of fault affecting its decision.