Decision search
Your search has 56567 results
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London Borough of Barnet (25 006 703)
Statement Closed after initial enquiries Council tax 21-Oct-2025
Summary: We will not investigate this complaint about a council tax discount. This is because there is reasonable to expect Miss X to use her right of appeal to the Valuation Tribunal.
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London Borough of Harrow (25 006 748)
Statement Closed after initial enquiries Managing council tenancies 21-Oct-2025
Summary: We will not exercise discretion to investigate this complaint about the Council’s decision to terminate a joint tenancy when one party gave it notice to quit. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner. We have no jurisdiction to investigate complaints about the management of tenancies by social housing landlords.
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Eastleigh Borough Council (25 006 843)
Statement Closed after initial enquiries Allocations 21-Oct-2025
Summary: We will not investigate Ms X’s complaint about the Council’s decision to suspend her housing register account. There is insufficient evidence of fault to warrant an investigation.
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Blackpool Borough Council (25 008 643)
Statement Closed after initial enquiries Other 21-Oct-2025
Summary: We will not investigate Mr X’s complaint that the Council reported inaccurate information about the number of people who visit the area. This is because the issue has not caused Mr X a significant personal injustice.
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London Borough of Brent (25 008 711)
Statement Closed after initial enquiries Commercial and contracts 21-Oct-2025
Summary: We will not investigate this complaint about fees the Council pays a private fostering agency. Further investigation would not lead to a different outcome.
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East Sussex County Council (24 023 110)
Statement Upheld Assessment and care plan 21-Oct-2025
Summary: The Council failed to properly assess Mr X’s care needs in 2024 leading to a wrongful reduction in his support package. Consequently, Mr X missed out on services to which he was entitled to receive. It also delayed in dealing with complaints about this.
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Buckinghamshire Council (25 014 389)
Statement Closed after initial enquiries Other 20-Oct-2025
Summary: We will not investigate Mr B’s concerns about the actions of a parish council. This is because the information does not indicate the Council was at fault for the way it responded to Mr B’s concerns and we cannot investigate complaints about parish councils.
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Stockton-on-Tees Borough Council (25 010 013)
Statement Closed after initial enquiries Leisure and culture 20-Oct-2025
Summary: We will not investigate this complaint the Council discriminated against Disabled people by removing benches from a local park. The Council intends to reinstate the benches, therefore there is no outstanding significant injustice.
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Westminster City Council (25 010 126)
Statement Closed after initial enquiries Parking and other penalties 20-Oct-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because the Council has now cancelled the penalty charge notice, and it is unlikely investigation would achieve anything more for Mr X.
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Bury Metropolitan Borough Council (25 010 157)
Statement Upheld Special educational needs 20-Oct-2025
Summary: We will not investigate this complaint about the Council’s handling of the Education and Health Care Plan process. This is because the Council has agreed to remedy the injustice caused by its delay and it is unlikely further investigation would achieve significantly more for Miss X.