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  • Birmingham City Council (25 003 240)

    Statement Closed after initial enquiries Licensing 21-Oct-2025

    Summary: We will not investigate this complaint about the Council requesting additional fees for a licence. The claimed injustice is not significant enough to warrant our involvement.

  • Thurrock Council (25 004 132)

    Statement Closed after initial enquiries Allocations 21-Oct-2025

    Summary: We will not investigate this complaint about an application for priority housing on medical grounds as it is unlikely we will find fault by the Council.

  • Horsham District Council (25 004 403)

    Statement Closed after initial enquiries Allocations 21-Oct-2025

    Summary: We will not investigate Ms X’s complaint about the information the Council provided in response to a Freedom of Information request. The Information Commissioner’s Officer is better placed to consider that complaint.

  • Manchester City Council (25 004 696)

    Statement Closed after initial enquiries Antisocial behaviour 21-Oct-2025

    Summary: We will not investigate this complaint about the Council’s handling of Mrs X’s anti-social behaviour (ASB) complaint. This is because some parts of the complaint are late and there are no good reasons to consider it now, and therefore outside our jurisdiction. Of the parts remaining, there is not enough evidence of fault to justify investigation.

  • London Borough of Barnet (25 004 711)

    Statement Closed after initial enquiries Child protection 21-Oct-2025

    Summary: We will not investigate Ms X’s complaint about alleged harassment and the Council’s handling of her complaints. There is insufficient evidence of fault, an investigation would not lead to a different outcome and the Information Commissioner’ Office is better placed to consider a complaint about rectification of records.

  • Essex County Council (25 005 453)

    Statement Upheld Special educational needs 21-Oct-2025

    Summary: We have upheld this complaint because the Council delayed completing an Education Health and Care needs assessment. The Council has agreed to resolve the complaint by providing a remedy for the injustice this caused.

  • Charnwood Borough Council (25 005 539)

    Statement Closed after initial enquiries Other 21-Oct-2025

    Summary: We will not investigate this complaint about the Council’s maintenance of a watercourse near Mrs Y’s home. Mrs Y has a legal remedy for her substantive complaints through the courts, and it is reasonable to expect her to do this.

  • Warwickshire County Council (25 005 827)

    Statement Closed after initial enquiries Other 21-Oct-2025

    Summary: We will not investigate Mr X’s complaint about disrepairs to his chalet and the behaviour of a Council officer. There is not enough evidence of fault or significant injustice to warrant an investigation.

  • London Borough of Croydon (25 005 942)

    Statement Closed after initial enquiries Other 21-Oct-2025

    Summary: We will not investigate this complaint about the Council’s handling of the complainant’s business rates account. It is reasonable to expect the complainant to have contacted us sooner about the direct debit cancellations in 2023, and there is insufficient evidence of fault by the Council in relation to events from 2024 onwards.

  • Hampshire County Council (25 006 060)

    Statement Closed after initial enquiries Special educational needs 21-Oct-2025

    Summary: We will not investigate this complaint about the Council failing to reimburse Mr X’s transport costs. The Council has agreed to re-imburse Mr X’s costs and further investigation would not lead to a different outcome.

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