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  • Stockport Metropolitan Borough Council (24 005 550)

    Statement Closed after initial enquiries Council house sales and leaseholders 08-Aug-2024

    Summary: We will not investigate the Council’s handling of Mr X’s Right to Buy application. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect Mr X to use the legal notice of delay procedure and, if needed, to take the Council to court. We will also not investigate Mr X’s complaint that the Council wrongly claimed solar panels were not fixtures and fittings. There is not enough evidence of fault in how the Council made its decision and in any case, this is a matter better dealt with by the courts.

  • Brighton & Hove City Council (24 006 041)

    Statement Closed after initial enquiries Child protection 08-Aug-2024

    Summary: We will not investigate Ms X’s complaint. This is because there is no sign of fault in the Council’s decision not to consider her complaint whilst there are ongoing court proceedings.

  • Central Bedfordshire Council (24 006 877)

    Statement Closed after initial enquiries School admissions 08-Aug-2024

    Summary: We will not investigate Mrs X’s complaint about the Council’s School Admissions Appeal Panel’s handling of her appeal against the refusal to offer her child a place at her preferred school. This is because there is not enough evidence of fault affecting the panel’s decision.

  • Bournemouth, Christchurch and Poole Council (24 004 351)

    Statement Closed after initial enquiries Council tax 08-Aug-2024

    Summary: We will not investigate Mr X’s complaint that the Council’s enforcement agent rejected his proposal to adjust his payment plan to repay a council tax debt owed to the Council. This is because we are not likely to find fault. In addition, there is no worthwhile outcome as the Council has now agreed to Mr X’s proposal.

  • Mansfield District Council (24 003 173)

    Statement Closed after initial enquiries Planning applications 08-Aug-2024

    Summary: We will not investigate this complaint about how the Council considered a planning application. Planning permission has not yet been granted; therefore, we cannot yet say the complainant has suffered a significant personal injustice.

  • Blackpool Borough Council (24 004 456)

    Statement Closed after initial enquiries Commercial and contracts 08-Aug-2024

    Summary: We will not investigate this complaint about the Council’s failure to contact the complainant at their correspondence address. We cannot achieve the £25,000 financial compensation the complainant is seeking. Such compensation claims are matters for the courts.

  • Buckinghamshire Council (24 004 470)

    Statement Closed after initial enquiries Special educational needs 08-Aug-2024

    Summary: We will not investigate Mrs X’s complaint about the Education, Health and Care Plan process for her son. This is because Mrs X appealed to a tribunal and there are further appeal rights available. The case is therefore outside our jurisdiction.

  • Cornwall Council (24 005 386)

    Statement Closed after initial enquiries Disabled facilities grants 08-Aug-2024

    Summary: We will not investigate this complaint about the Council’s decision not to pay towards the cost of an access ramp the complainant installed in his home. There is no evidence of fault in the Council’s decision.

  • Herefordshire Council (24 005 495)

    Statement Closed after initial enquiries Land 08-Aug-2024

    Summary: We will not investigate this complaint about the information the Council provided to a tribunal. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate.

  • Sefton Metropolitan Borough Council (24 008 136)

    Statement Closed after initial enquiries Planning applications 08-Aug-2024

    Summary: We cannot investigate this complaint made by a parish council about the Council’s handling of a planning application. This is because we cannot investigate complaints made by public bodies.

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