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  • Bournemouth, Christchurch and Poole Council (24 011 090)

    Statement Closed after initial enquiries Special educational needs 06-Dec-2024

    Summary: We will not investigate this complaint that the Council failed to take action to make appropriate provision for the complainant’s son. The complaint is late and there are insufficient grounds for us to exercise our discretion to investigate it now.

  • London Borough of Harrow (24 011 238)

    Statement Closed after initial enquiries Transport 06-Dec-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse him a Blue Badge. There is insufficient evidence of fault to warrant an investigation.

  • Herefordshire Council (24 011 304)

    Statement Closed after initial enquiries Building control 06-Dec-2024

    Summary: We will not investigate this complaint about the way the Council considered a report of a wrongly installed wood burning stove. There is not enough evidence of fault by the Council sufficient to warrant an investigation

  • Canterbury City Council (24 005 950)

    Statement Closed after initial enquiries Enforcement 06-Dec-2024

    Summary: We will not investigate this complaint about the Council’s actions on unauthorised development of a site near his home. We consider there is not enough evidence of fault in the Council’s actions. Also there is an open enforcement case for the site and further investigation is unlikely to lead to a different outcome.

  • Nottinghamshire County Council (24 006 215)

    Statement Closed after initial enquiries Child protection 06-Dec-2024

    Summary: We have not investigated Miss X’s complaint about the Council placing her daughter at risk of harm. The complaint is late.

  • Devon County Council (24 008 518)

    Statement Upheld Transport 06-Dec-2024

    Summary: Ms X complains about the way the Council dealt with her application for a blue badge. We find the Council failed to follow government guidance when considering the distance Ms X walked during her first assessment. The Council also failed to follow the guidance on assessing blue badge applicants who have hidden disabilities. The Council will apologise and reconsider Ms X’s application having regard to the relevant parts of the government guidance.

  • Cheshire East Council (24 011 395)

    Statement Closed after initial enquiries Child protection 06-Dec-2024

    Summary: We will not investigate Mr X’s complaint about the Council’s decision to investigate a safeguarding concern including a social worker’s conduct. This is because there is not enough evidence of fault by the Council and an investigation by us would not lead to a different outcome.

  • London Borough of Southwark (24 011 465)

    Statement Upheld Allocations 06-Dec-2024

    Summary: Mr X complained the Council wrongly awarded his priority banding on its housing register. We have decided not to investigate this complaint because it has been upheld by the Council and it has agreed to apologise, which was appropriate to remedy the injustice caused.

  • North Northamptonshire Council (24 011 472)

    Statement Closed after initial enquiries Allocations 06-Dec-2024

    Summary: We will not investigate Miss X’s complaint about the Council’s delay in moving her to a suitable property because there is not enough evidence of fault in the way the Council made its decision.

  • Reading Borough Council (24 011 487)

    Statement Closed after initial enquiries Council tax 06-Dec-2024

    Summary: We will not investigate this complaint about council tax. Mr X could reasonably go, or have gone, to the Valuation Tribunal on some points. We cannot investigate court action the Council took. Some points are late without good reason to investigate them now. There is not enough evidence of fault on other points. Mr X could reasonably take court action on some points. We cannot achieve the decisions on council tax liability or the compensation Mr X wants.

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