Decision search
Your search has 50691 results
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London Borough of Bexley (24 015 723)
Statement Closed after initial enquiries Transport 12-Feb-2025
Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge. This is because there is insufficient evidence of fault by the Council.
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Statement Closed after initial enquiries Council tax 12-Feb-2025
Summary: We will not investigate Mr X’s complaint that it is the Council’s fault he has been charged an empty property premium as the complaint is made late to us and there are not good reasons to investigate now.
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Blackpool Borough Council (24 015 861)
Statement Closed after initial enquiries Parking and other penalties 12-Feb-2025
Summary: We will not investigate this complaint about enforcement agent action regarding a penalty charge notice as the Council has provided the outcome the complainant sought, that is, to ensure the debt was cancelled.
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Westminster City Council (24 016 402)
Statement Closed after initial enquiries Housing benefit and council tax benefit 12-Feb-2025
Summary: We will not investigate this complaint about housing matters. It is reasonable for Mr X to appeal a housing benefit decision, and it is unlikely we would find fault with the Council’s decision to suspend his housing application. Our investigation is unlikely to achieve more for communication issues than the Council has already offered.
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East Sussex County Council (24 016 683)
Statement Closed after initial enquiries Transport 12-Feb-2025
Summary: We will not investigate this complaint about an unsuccessful application for a Blue Badge. This is because there is insufficient evidence of fault by the Council.
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London Borough of Hillingdon (24 016 691)
Statement Closed after initial enquiries Commercial and contracts 12-Feb-2025
Summary: We will not investigate Mr X’s complaint which centres around a dispute over liability for damages and rental costs. Mr X has an alternative legal remedy, and given the circumstances of his complaint, it would be reasonable to expect him to use it.
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Nottingham City Council (24 016 791)
Statement Closed after initial enquiries Child protection 12-Feb-2025
Summary: We cannot investigate Miss X’s complaint about the Council’s actions in its child protection involvement with her family because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that are being, or have been, considered in court proceedings. We have no discretion to do so.
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Sevenoaks District Council (24 017 135)
Statement Closed after initial enquiries Planning applications 12-Feb-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.
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Westminster City Council (24 017 160)
Statement Closed after initial enquiries Other 12-Feb-2025
Summary: We cannot investigate Mr X’s complaint the Council would not let him enrol onto adult education courses. This is because the law prevents us from investigating complaints about adult education.
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Devon County Council (24 006 504)
Statement Upheld Special educational needs 12-Feb-2025
Summary: Miss X complained the Council delayed completing her child, Y’s Education, Health and Care (EHC) needs assessment in line with statutory timescales. The Council was at fault. It delayed deciding whether to issue Y with an EHC Plan within the statutory timescales, caused by a 9 week delay in obtaining Educational Psychologist advice. It then further delayed issuing Y’s final EHC Plan by 25 weeks after it received the EP advice. This caused Miss X distress and delayed Y’s access to the specialist provision and placement specified in the final Plan by around a term. The Council agreed to make payments to Miss X to acknowledge this injustice.