Decision search
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Statement Closed after initial enquiries Council tax 12-Feb-2025
Summary: We will not investigate this complaint about Council tax liability and overpayment of Council tax because there was an appeal to a Valuation Tribunal. There is no evidence of fault by the Council in the way they acted in this matter.
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London Borough of Lambeth (24 017 880)
Statement Closed after initial enquiries Council tax 12-Feb-2025
Summary: We will not investigate this complaint about a Council tax refund because there is insufficient injustice to warrant investigation.
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Bury Metropolitan Borough Council (24 017 964)
Statement Closed after initial enquiries Council tax 12-Feb-2025
Summary: We will not investigate this complaint about Mr X complains about the Council refusal to award a student exemption for Council tax purposes.
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Tendring District Council (24 017 991)
Statement Closed after initial enquiries Councillor conduct and standards 12-Feb-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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London Borough of Ealing (24 018 354)
Statement Closed after initial enquiries Council tax 12-Feb-2025
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
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Wiltshire Council (24 019 013)
Statement Closed after initial enquiries Looked after children 12-Feb-2025
Summary: We cannot investigate this complaint about the Council’s communication with Mr X relating to a child. This is because we have no jurisdiction to consider the complaint because of ongoing court proceedings.
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Bury Metropolitan Borough Council (24 019 105)
Statement Closed after initial enquiries Other 12-Feb-2025
Summary: We cannot investigate this complaint about alleged delay by the Council in repairing a window at its property as we cannot investigate the Council when it is acting as a social housing provider.
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Liverpool City Council (24 019 378)
Statement Upheld Assessment and care plan 12-Feb-2025
Summary: We uphold Mrs X’s complaint that Gainsborough House and Liverpool City Council provided inaccurate information about a change to her sister, Ms Y’s, care funding. However, we did not find this caused a financial injustice to Ms Y. The Care Home and the Council will apologise to Mrs X for the confusion caused. We did not find fault with the actions of NHS Cheshire and Merseyside ICB.
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Cheshire East Council (24 019 537)
Statement Closed after initial enquiries Refuse and recycling 12-Feb-2025
Summary: We will not investigate Mr C’s complaint that he has paid for garden waste collections which he has not received. This is because there is not enough evidence of fault to justify an investigation.
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Birmingham City Council (24 019 551)
Statement Closed after initial enquiries Parking and other penalties 12-Feb-2025
Summary: We cannot investigate Mr B’s complaint about a Penalty Charge Notice because he appealed to the Traffic Penalty Tribunal.