Decision search
Your search has 54157 results
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St Bernard's RC Grammar School, Slough (25 007 391)
Statement Closed after initial enquiries School admissions 29-Sep-2025
Summary: We will not investigate Miss X’s complaint about the School’s admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Miss X to lose out on a school place.
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Oxfordshire County Council (25 008 345)
Statement Closed after initial enquiries Other 29-Sep-2025
Summary: We will not investigate this complaint about how the Council handled Mr X’s earlier complaints relating to his contact with a family support service. That is because it is a late complaint and there are no good reasons why it could not have been made sooner.
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London Borough of Hammersmith & Fulham (25 008 762)
Statement Closed after initial enquiries Highway repair and maintenance 29-Sep-2025
Summary: We will not investigate this complaint about the Council not repairing a streetlight on his road. This is because the matter has not caused Mr X significant injustice and it is unlikely investigation would achieve any worthwhile outcome for Mr X.
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London Borough of Lewisham (25 010 749)
Statement Upheld Special educational needs 29-Sep-2025
Summary: The Ombudsman carried out several investigations about delay in the Council carrying out Education, Health and Care (EHC) Plan annual reviews for children in its area. We asked the Council questions about the widespread impact of delay. The Council was at fault. It delayed carrying out a significant number of EHC Plan annual reviews for children in its area in 2024. The action proposed by the Council to address the issue is a suitable remedy for the injustice caused.
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Transport for London (25 010 819)
Statement Closed after initial enquiries Trees 29-Sep-2025
Summary: We will not investigate this complaint about a damage claim as it reasonable to expect Mrs X to take court action for the compensation she seeks.
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Luton Borough Council (25 004 567)
Statement Closed after initial enquiries Homelessness 29-Sep-2025
Summary: We will not investigate this complaint about housing suitability. The complaint has been made late, and it would have been reasonable for Mr X to have used his review rights.
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Abbeyfield Society (The) (25 004 577)
Statement Closed after initial enquiries Residential care 29-Sep-2025
Summary: We will not investigate this complaint about privately arranged residential care. There is not a significant enough injustice to justify our involvement. The resident has died so we cannot provide him with a remedy for any poor care.
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Oxfordshire County Council (25 004 602)
Statement Closed after initial enquiries Other 29-Sep-2025
Summary: We will not investigate this complaint from Ms X about the Council’s handling of a complaint related to a meeting she attended, where she says she was bullied. This is because we could not add to the investigation carried out by the Council or achieve a different outcome.
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Suffolk County Council (25 004 632)
Statement Closed after initial enquiries Disabled children 29-Sep-2025
Summary: We will not investigate Mr F’s complaint about the Council’s decision his son did not meet the criteria for the Disabled Children’s Team because there is insufficient evidence of fault.
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Statement Upheld Direct payments 29-Sep-2025
Summary: We will not investigate this complaint about charging for adult social care. We are satisfied with the actions the Council has taken to waive charges before it explained how to pay them. The remaining charges are correctly due. It is unlikely an Ombudsman investigation would reach a different outcome.