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  • London Borough of Tower Hamlets (24 005 357)

    Statement Closed after initial enquiries Homelessness 21-Aug-2024

    Summary: We will not exercise discretion to investigate this complaint about disrepair in temporary accommodation in 2022 to 2023. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner. It is reasonable for him to submit a claim against the Council for damage to his possessions caused by mould during this period.

  • Archbishop Blanch School (24 006 318)

    Statement Closed after initial enquiries School admissions 21-Aug-2024

    Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question the merits of its decision.

  • London Borough of Hammersmith & Fulham (24 006 367)

    Statement Closed after initial enquiries Parking and other penalties 21-Aug-2024

    Summary: We will not investigate this complaint about the wording of the Council’s rejection of a penalty charge notice appeal as this represents insufficient injustice to warrant our further involvement.

  • Coventry City Council (24 006 526)

    Statement Closed after initial enquiries School admissions 21-Aug-2024

    Summary: We will not investigate Mrs X’s complaint about a Council’s school admissions appeal panel’s decision as it is unlikely we would find fault.

  • London Borough of Barnet (24 005 645)

    Statement Closed after initial enquiries Special educational needs 21-Aug-2024

    Summary: We will not investigate Ms X’s complaint about the Council's decision to refuse her request for direct payments to secure some of the provision listed in her child’s Education, Health and Care Plan. There is insufficient injustice and we cannot achieve the outcome Ms X wants.

  • Three Rivers District Council (24 005 914)

    Statement Closed after initial enquiries Enforcement 21-Aug-2024

    Summary: We will not investigate this complaint about the Council’s handling of planning enforcement cases. This is because part of the complaint is late, we cannot investigate issues which affect all or most people in the Council’s area, there is not enough evidence of fault in the Council’s handling of the enforcement cases, and we are unlikely to achieve the desired, or a worthwhile, outcome.

  • Bristol City Council (24 005 429)

    Statement Closed after initial enquiries Other 21-Aug-2024

    Summary: We will not investigate Mrs X’s complaint that the Council charged her for mooring her boat when she was unable to leave due to bad weather. There is not enough evidence of fault to justify an investigation.

  • East Staffordshire Borough Council (24 005 431)

    Statement Closed after initial enquiries Councillor conduct and standards 21-Aug-2024

    Summary: We will not investigate this complaint that Mr X was banned from a Council building and placed on a database after the Council considered comments Mr X made to staff were abusive. This is because the complaint is made late and there are not good reasons to investigate now.

  • Southend-on-Sea City Council (24 005 474)

    Statement Closed after initial enquiries Managing council tenancies 21-Aug-2024

    Summary: We cannot investigate this complaint about the Council’s housing service’s handling of matters relating to Ms X’s social housing. This is because it falls outside our jurisdiction and instead falls within the jurisdiction of the Housing Ombudsman Service.

  • Wakefield City Council (24 005 480)

    Statement Closed after initial enquiries Other 21-Aug-2024

    Summary: We will not investigate this complaint about the Council’s decision not to make changes to the layout of the area near the complainant’s home. This is because we have no power to investigate part of the complaint and there is insufficient evidence of fault by the Council.

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