Decision search
Your search has 55054 results
-
Salford City Council (24 023 262)
Statement Closed after initial enquiries Friends and family carers 08-Jun-2025
Summary: We will not investigate Mr X’s complaint that he was incorrectly advised by the Council to seek a Parental Responsibility Order. The complaint is late and there is no good reason to exercise discretion now.
-
Coventry City Council (24 023 322)
Statement Closed after initial enquiries Other 08-Jun-2025
Summary: We will not investigate Mr X’s complaint that the Council did not progress his complaint. This is because there is no evidence of fault in how the Council made its decision. His complaint to us is late and there is no good reason to exercise discretion to investigate.
-
Southend-on-Sea City Council (24 023 384)
Statement Closed after initial enquiries Child protection 08-Jun-2025
Summary: We cannot investigate this complaint about the child protection actions of the Council. The matters complained could reasonably have been mentioned during court action about the care of Miss X’s children.
-
London Borough of Lambeth (25 000 388)
Statement Closed after initial enquiries Assessment and care plan 08-Jun-2025
Summary: We will not investigate Mrs X’s complaint about Adult Social Care. Mrs X complained about the staff working with her late relative. The complaints are late and there are not sufficient good reasons for the delay in bringing these matters to the Ombudsman.
-
Liverpool City Council (25 000 519)
Statement Closed after initial enquiries Child protection 08-Jun-2025
Summary: We will not investigate Mr X’s complaint about the actions of the social worker allocated to his children’s case. This is because there is no sign of fault in the Council’s decision not to consider his complaint whilst the case remains subject to ongoing court proceedings.
-
Statement Closed after initial enquiries Council tax 08-Jun-2025
Summary: We will not investigate Miss X’s complaint about her council tax bill. This is because there is not enough evidence of fault to justify an investigation and investigation would not add to the one carried out by the Council or achieve a different outcome.
-
City of Wolverhampton Council (25 001 364)
Statement Closed after initial enquiries Housing benefit and council tax benefit 08-Jun-2025
Summary: We will not investigate this complaint about the Council’s decision to recover a housing benefit overpayment. This is because it is reasonable to expect Miss X to use her right of appeal to the First Tier Tribunal.
-
East Riding of Yorkshire Council (24 022 081)
Statement Closed after initial enquiries Other 08-Jun-2025
Summary: We cannot investigate this complaint about the Council’s management of its rented property next door to the complainant’s. We cannot investigate complaints about the management of housing by social housing landlords.
-
City of York Council (24 022 367)
Statement Closed after initial enquiries Other 08-Jun-2025
Summary: We will not investigate this complaint that the Council racially discriminated against Mrs X. We cannot determine whether the Council has breached the Equality Act 2010 or determine whether the Council is liable for her financial losses. These are matters for the courts.
-
Tameside Metropolitan Borough Council (24 022 529)
Statement Closed after initial enquiries Child protection 08-Jun-2025
Summary: We cannot investigate Mr X’s complaint about the Council’s assessment of his risk and about a lack of contact with his children. The law prevents us from investigating matters that are subject to court proceedings.