Decision search
Your search has 53256 results
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Cheshire West & Chester Council (25 000 747)
Statement Closed after initial enquiries Charging 03-Aug-2025
Summary: We will not investigate Miss X’s complaint about her mother being charged for respite care at a care home. This is because there is insufficient evidence of fault.
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Staffordshire County Council (25 000 808)
Statement Upheld Other 03-Aug-2025
Summary: We will not investigate Mr X’s complaint about delay in the Council’s handling of his complaint under the statutory children complaints procedure. This is because the Council agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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London Borough of Haringey (25 000 915)
Statement Closed after initial enquiries Refuse and recycling 03-Aug-2025
Summary: We will not investigate Ms X’s complaint about missed waste collections and that the waste collection crew were failing to lock the gates appropriately after collections. This is because an investigation would not lead to any further findings or worthwhile outcomes.
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Sheffield City Council (25 001 195)
Statement Closed after initial enquiries Safeguarding 03-Aug-2025
Summary: We will not investigate this complaint the Council refused to respond to a complaint. There is not enough evidence of fault to justify our involvement.
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North Yorkshire Council (25 001 215)
Statement Closed after initial enquiries Child protection 03-Aug-2025
Summary: We cannot investigate this complaint about the Council’s involvement with Mr B because he has already begun court action against the Council to remedy the same injustice from the same Council actions, so we have no power to investigate.
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Peterborough City Council (25 001 326)
Statement Closed after initial enquiries Safeguarding 03-Aug-2025
Summary: We will not investigate the Council’s handling of Mrs X’s complaint about Mrs X’s mother being controlled by another relative. This is because there is not enough evidence of fault to justify investigating and also because we cannot achieve the outcome Mrs X wants.
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Lincolnshire County Council (25 001 332)
Statement Closed after initial enquiries Other 03-Aug-2025
Summary: We will not investigate this complaint about the Council’s provision of drug rehabilitation services. The matters would be better raised through a local councillor.
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Worcestershire County Council (25 001 366)
Statement Upheld Special educational needs 03-Aug-2025
Summary: We will not investigate Ms X’s complaint about the Council’s failure to provide her child with suitable education and special educational needs provision, and failure to complete an annual review. This is because the Council agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused by the likely fault.
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Liverpool City Council (25 001 493)
Statement Closed after initial enquiries Other 03-Aug-2025
Summary: We will not investigate Miss X’s complaint about a social worker. There are other bodies better placed to consider the accuracy or information and the officer’s conduct. We are unlikely to achieve more than a manager’s consideration of her wish for the appointed officer to be changed.
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Ashfield District Council (25 001 943)
Statement Closed after initial enquiries Noise 03-Aug-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his reports of noise nuisance from the boiler in his block of flats. This is because there is not enough evidence of fault to warrant us investigating.