Decision search
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Southend-on-Sea City Council (25 002 090)
Statement Upheld Special educational needs 03-Aug-2025
Summary: We will not investigate Mr X’s complaint about delays in issuing his child’s final Education Health and Care Plan. This is because the Council agreed during our consideration of the complaint, to take action to remedy the injustice caused by delays in the procedure. There are no wider public interest issues to justify investigating this complaint.
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Devon County Council (25 002 183)
Statement Closed after initial enquiries Transport 03-Aug-2025
Summary: We will not investigate Miss X’s complaint about how the Council decided to refuse her a Blue Badge. This is because it is unlikely we would find fault in the Council’s decision making.
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Devon County Council (25 002 233)
Statement Closed after initial enquiries Highway repair and maintenance 03-Aug-2025
Summary: We will not investigate Mr X’s complaint that it is failing to adequately maintain a road in its area. If Mr X is unhappy with the Council’s actions, it is reasonable for him to pursue the matter in court.
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Royal Borough of Kingston upon Thames (25 002 334)
Statement Closed after initial enquiries Other 03-Aug-2025
Summary: We will not investigate this complaint about how the Council supported Miss X as a care leaver. This is because we could not add to any previous investigation by the Council and Miss X’s injustice caused by any fault there was, has already been remedied. In addition, we cannot achieve the remedy Miss X wants.
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London Borough of Sutton (25 002 438)
Statement Closed after initial enquiries Allocations 03-Aug-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Middlesbrough Borough Council (25 002 469)
Statement Closed after initial enquiries Council tax 03-Aug-2025
Summary: We will not investigate this complaint about Council Tax liability. This is because Mr X had a right of appeal to the Valuation Tribunal and it was reasonable to expect him to use it.
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Kent County Council (25 002 490)
Statement Closed after initial enquiries Traffic management 03-Aug-2025
Summary: We will not investigate Mr X’s complaint about the Council not installing a crossing at a local road junction, and its processes and responses as the highways consultee on development applications decided by the local planning authority. There is not enough evidence of fault in the Council’s processes to warrant an investigation. The matters complained of cause insufficient significant personal injustice to Mr X or his organisation to justify us investigating. We also cannot achieve the outcomes sought.
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Salford City Council (25 002 714)
Statement Upheld Homelessness 03-Aug-2025
Summary: We will not investigate this complaint about damage to the complainant’s possessions while she was homeless. This because the problem has been resolved.
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London Borough of Southwark (25 004 458)
Statement Closed after initial enquiries Parking and other penalties 03-Aug-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Miss Y to appeal to the Traffic Enforcement Centre and the London Tribunals.
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East Devon District Council (25 004 748)
Statement Closed after initial enquiries Leisure and culture 03-Aug-2025
Summary: We will not investigate this complaint about a Public Spaces Protection Order. That is because the complaint is late.