Decision search
Your search has 55054 results
-
Statement Closed after initial enquiries Safeguarding 05-Dec-2025
Summary: We will not investigate Mrs X’s complaint about the Council failing to provide her relative, Mr Y, with appropriate support. This is because the complaint is late and there are no good reasons to investigate.
-
Cambridgeshire County Council (25 010 550)
Statement Closed after initial enquiries Child protection 05-Dec-2025
Summary: We will not investigate this complaint about actions the Council took after receiving a referral about Miss X’s family. There is not enough evidence of fault to warrant our involvement.
-
London Borough of Croydon (25 010 657)
Statement Closed after initial enquiries Council tax 05-Dec-2025
Summary: We will not investigate this complaint about council tax recovery in 2022. This is because the complaint is late. Even if we were to exercise our discretion to investigate the late complaint, we would consider the Council has already taken suitable action.
-
London Borough of Newham (25 010 900)
Statement Closed after initial enquiries Parking and other penalties 05-Dec-2025
Summary: We will not investigate this complaint about Penalty Charge Notices because there is not enough evidence of fault to justify investigation and it is not a good use of public resources to investigate complaint handling if we are unable to deal with the substantive issue.
-
Worthing Borough Council (25 010 935)
Statement Closed after initial enquiries Parking and other penalties 05-Dec-2025
Summary: We will not investigate Mr X’s complaint about the Council wrongly issuing him a Penalty Charge Notice (PCN) and pursuing him for outstanding debt. This is because it would be reasonable for Mr X to submit his case to the Traffic Enforcement Centre. We also cannot investigate his complaint as the relative debt is registered with the court and so it is not in our jurisdiction to do so.
-
Manchester City Council (25 011 011)
Statement Closed after initial enquiries Parking and other penalties 05-Dec-2025
Summary: We will not investigate this complaint about a parking penalty because it is reasonable to expect Ms Y to appeal to the Traffic Enforcement Centre and the Traffic Penalty Tribunal.
-
South Norfolk District Council (25 012 687)
Statement Closed after initial enquiries Planning advice 05-Dec-2025
Summary: We will not investigate this complaint about the Council’s pre-application planning advice. This is because it is unlikely an investigation by the Ombudsman would add to the Council’s response or achieve anything more for the complainant.
-
Dacorum Borough Council (25 012 876)
Statement Closed after initial enquiries Homelessness 05-Dec-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing register application for medical priority. There is insufficient evidence of fault which would warrant an investigation.
-
London Borough of Richmond upon Thames (25 012 897)
Statement Closed after initial enquiries Adoption 05-Dec-2025
Summary: We cannot investigate Mrs X’s complaint about decisions made around her adoption when she was a baby, because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been subject to court proceedings. We have no discretion to do so.
-
Shropshire Council (25 013 192)
Statement Closed after initial enquiries Refuse and recycling 05-Dec-2025
Summary: We will not investigate this complaint about a change to Miss X’s bin collection point at her property. There is not enough evidence of fault to warrant our involvement and there is no worthwhile outcome of us investigating.