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  • Hertfordshire County Council (24 019 264)

    Statement Closed after initial enquiries Trees 20-Mar-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s decision to plant a tree near his property, and its handling of the matter. This is because there is not enough evidence of fault to justify investigating.

  • Derbyshire Fire & Rescue Service (24 019 323)

    Statement Closed after initial enquiries Other 20-Mar-2025

    Summary: We will not investigate Mr X’s complaint about the Authority’s response to his report of fire safety breaches in a short-term rental accommodation. There is insufficient evidence of fault and an investigation would not lead to a different outcome.

  • London Borough of Hillingdon (24 019 371)

    Statement Closed after initial enquiries Highway repair and maintenance 20-Mar-2025

    Summary: We will not investigate this complaint about the Council’s management of temporary road works as a highways authority. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is no worthwhile outcome achievable by us investigating.

  • London Borough of Lewisham (24 019 483)

    Statement Closed after initial enquiries Other 20-Mar-2025

    Summary: We will not investigate Ms X’s complaint that a Council officer has committed fraud. The is because the police are better placed to consider the issues raised and because we cannot achieve the outcome Ms X is seeking.

  • Dorset Council (24 019 576)

    Statement Closed after initial enquiries Planning applications 20-Mar-2025

    Summary: We will not investigate this complaint about the Council’s refusal of planning permission. Mr X appealed to the Planning Inspector, and we have no power to also investigate the matter.

  • Birmingham City Council (24 019 624)

    Statement Upheld Other 20-Mar-2025

    Summary: We will not investigate this complaint about the Council’s actions during its contact with Mr X concerning his child. The Council has already investigated under the children’s statutory complaint procedures, and further investigation by us would not lead to a different outcome. Nor will we investigate the delays in the Council completing this procedure, because we have upheld this complaint and are satisfied the Council has agreed to resolve this complaint and provide an appropriate remedy for Mr X’s injustice.

  • South Tyneside Metropolitan Borough Council (24 019 793)

    Statement Closed after initial enquiries Child protection 20-Mar-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s actions in its child protection involvement with his family. This is because there is no sign of fault in the Council’s decision not to consider his complaint further whilst the case is subject to ongoing court proceedings.

  • London Borough of Croydon (24 020 259)

    Statement Closed after initial enquiries Parking and other penalties 20-Mar-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s escalation of a penalty charge notice. This is because it would be reasonable for Mr X to challenge the escalation at court.

  • Warwick District Council (24 020 712)

    Statement Closed after initial enquiries Planning applications 20-Mar-2025

    Summary: We will not investigate this complaint about the Council’s planning advice. This is because the complainant has the right to appeal to the Planning Inspector. The complainant has not suffered significant injustice in relation to the remaining issues complained about.

  • Rushcliffe Borough Council (24 021 250)

    Statement Closed after initial enquiries Council tax 19-Mar-2025

    Summary: We will not investigate this complaint about a Council tax premium as there is a right of appeal to a Valuation Tribunal.

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