Decision search
Your search has 52042 results
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London Borough of Sutton (24 017 358)
Statement Closed after initial enquiries School transport 20-Mar-2025
Summary: We will not investigate this complaint about the Council’s decision not to provide Mrs X’s daughter with school transport. This is because there is not enough evidence of fault by the Council to warrant an investigation.
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Leicester City Council (24 017 454)
Statement Closed after initial enquiries Disabled facilities grants 20-Mar-2025
Summary: We will not investigate this complaint about the way the Council has dealt with a request for a Disabled Facilities Grant. We have not seen enough evidence of fault in the Council’s actions to warrant our involvement.
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Gateshead Metropolitan Borough Council (24 017 471)
Statement Closed after initial enquiries Enforcement 20-Mar-2025
Summary: We will not investigate this complaint about the Council failing to take enforcement action against alleged breaches of planning control at a property next to the complainant. It is reasonable to expect the complainant to have contacted us sooner about the older issues, and there is insufficient evidence of fault in the way the Council has reached its decisions not to pursue enforcement action.
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Lancashire County Council (24 017 482)
Statement Upheld Special educational needs 20-Mar-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Wokingham Borough Council (24 017 614)
Statement Closed after initial enquiries Child protection 20-Mar-2025
Summary: We will not investigate this complaint about how the Council dealt with a referral because we could not add to the investigation carried out. We cannot investigate the school’s involvement in the referral because we have no power to investigate what happened in schools.
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Bristol City Council (24 017 651)
Statement Closed after initial enquiries Other 20-Mar-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to introduce a Liveable Neighbourhood. There is not enough evidence of fault in how the Council consulted on the scheme to justify our involvement.
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Buckinghamshire Council (24 017 765)
Statement Upheld Child protection 20-Mar-2025
Summary: We will not investigate Mr X’s complaint about children services’ actions. We have upheld Mr X’s complaint as the Council has now agreed to follow the Children Act statutory complaints’ procedure.
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Buckinghamshire Council (24 017 877)
Statement Closed after initial enquiries Special educational needs 20-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decisions regarding a looked after child’s education. We are unlikely to find fault.
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Bupa Care Homes Limited (24 017 996)
Statement Closed after initial enquiries Charging 20-Mar-2025
Summary: We will not investigate Mr X’s complaint about the increase in charges from his mother’s Care Provider for care costs. There is not enough evidence of fault to justify an investigation.
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Dover District Council (24 018 056)
Statement Closed after initial enquiries Enforcement 20-Mar-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning enforcement matter. This is because there is not enough evidence of fault by the Council and we cannot achieve any worthwhile outcome for Mr X by investigating at this stage.