Decision search
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Bournemouth, Christchurch and Poole Council (25 008 119)
Statement Closed after initial enquiries Council tax 08-Nov-2025
Summary: We will not exercise discretion to investigate this complaint about the Council’s recovery of council tax from 2022 for a property for which Ms X disputes liability. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Ms X could not have complained to us sooner. We have no jurisdiction to investigate matters which have been subject to court proceedings.
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Leicester City Council (25 007 619)
Statement Closed after initial enquiries Alternative provision 08-Nov-2025
Summary: We will not investigate this complaint that the Council failed to make alternative educational provision under Section 19 of the Education Act 1996 for the complainant’s son while he was unable to attend school. There is insufficient evidence of fault on the Council’s part to warrant investigation.
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Birmingham City Council (25 009 132)
Statement Closed after initial enquiries Refuse and recycling 07-Nov-2025
Summary: We will not investigate this complaint about Mrs X having to remind a refuse collection contractor to collect her bin. This is because any injustice arising is not significant enough to warrant an investigation.
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St Helens Metropolitan Borough Council (25 009 970)
Statement Closed after initial enquiries Child protection 07-Nov-2025
Summary: We will not investigate Mr X’s complaint about the contents of a social worker’s assessment report. This is because there is no sign of fault in the Council’s decision not to consider his complaint until the ongoing court proceedings have concluded.
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Leeds City Council (25 010 489)
Statement Closed after initial enquiries Planning applications 07-Nov-2025
Summary: We will not investigate this complaint about how the Council dealt with a retrospective planning application. This is because we are unlikely to find fault and the complainant has not suffered significant injustice.
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Herefordshire Council (25 009 472)
Statement Closed after initial enquiries School admissions 07-Nov-2025
Summary: We will not investigate Mr X’s complaint about the Council’s sharing of information about a school admissions appeal. This is because Mr X’s complaint flows from an appeal for a place at an academy school and we have no powers to consider such complaints.
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Manchester City Council (25 010 854)
Statement Closed after initial enquiries Trading standards 07-Nov-2025
Summary: We will not investigate Mr X’s complaint about the actions of the Council’s trading standards team. This is because Mr X has not suffered an injustice by the actions of the Council.
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Royal Borough of Windsor and Maidenhead Council (25 010 873)
Statement Closed after initial enquiries Planning applications 07-Nov-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because there is not enough evidence of fault to warrant our involvement.
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Milton Keynes Council (25 010 918)
Statement Closed after initial enquiries Child protection 07-Nov-2025
Summary: We cannot investigate Miss X’s complaint about the Council’s handling child protection matters. The issues raised relate to court proceedings. Further investigation into matters separable from the court proceedings is unlikely to achieve a different outcome.
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Basildon Borough Council (25 011 147)
Statement Closed after initial enquiries Other 07-Nov-2025
Summary: We will not investigate Mr X’s complaint the Council failed to properly carry out a consultation. There is not enough injustice to warrant an investigation.