Decision search
Your search has 53256 results
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London Borough of Hounslow (25 003 299)
Statement Closed after initial enquiries Transport 16-Jul-2025
Summary: We will not investigate this complaint about an unsuccessful application for a disabled person’s Freedom Pass. This is because there is insufficient evidence of fault by the Council.
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London Borough of Islington (25 003 909)
Statement Closed after initial enquiries Child protection 16-Jul-2025
Summary: We will not investigate Miss X’s complaint about the allocated social worker’s handling of her child’s case. This is because there is no sign of fault in the Council’s decision not to consider her complaint whilst the case is subject to ongoing court proceedings.
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Royal Borough of Kingston upon Thames (25 004 086)
Statement Closed after initial enquiries Refuse and recycling 16-Jul-2025
Summary: We will not investigate Miss X’s complaint about the Council’s poor communication regarding a policy change to charge for replacement bins. This is because Miss X was not caused a significant injustice.
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Folkestone & Hythe District Council (25 004 639)
Statement Closed after initial enquiries Housing benefit and council tax benefit 16-Jul-2025
Summary: We will not investigate this complaint about a housing benefit overpayment from 2021 and a recent error regarding a payment plan. This is because the complainant could have used her appeal rights and the Council has provided an appropriate response regarding the error.
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East Devon District Council (25 004 901)
Statement Closed after initial enquiries Planning applications 16-Jul-2025
Summary: We will not investigate Mr X’s complaint about the Council’s consideration of a planning application. The complaint is late and there is no good reason to exercise discretion to consider it now.
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Statement Closed after initial enquiries Refuse and recycling 16-Jul-2025
Summary: We will not investigate this complaint that the Council will not allow the complainant to use a bin for her rubbish. This is because there is insufficient evidence of fault by the Council.
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Chesterfield Borough Council (25 005 036)
Statement Closed after initial enquiries Planning applications 16-Jul-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered a significant injustice to warrant our involvement, and we cannot achieve the outcome Mr X is looking for.
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Leicester City Council (25 001 525)
Statement Closed after initial enquiries Council house sales and leaseholders 16-Jul-2025
Summary: We will not investigate this complaint about the Council refusing to accept the complainant’s Right to Buy application as she did not meet its identity verification requirements. It is reasonable to expect the complainant to challenge the refusal by using the alternative court remedy that is available.
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Kirklees Metropolitan Borough Council (25 001 603)
Statement Closed after initial enquiries Allocations 16-Jul-2025
Summary: We cannot investigate this complaint about the Council’s refusal to permanently move a tenant from a social housing tenancy due to disrepair. We have no power to investigate complaints about the Council acting in its capacity as social landlord.
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Lancaster City Council (25 001 660)
Statement Closed after initial enquiries Managing council tenancies 16-Jul-2025
Summary: We will not investigate this complaint about the Council granting permission to the complainant’s neighbours to install fence posts and an outbuilding. This is because the law bars us from investigating the Council’s actions as a registered social housing provider.