Decision search
Your search has 56922 results
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West Berkshire Council (25 015 500)
Statement Closed after initial enquiries School transport 31-Mar-2026
Summary: We will not investigate Mr X’s complaint about his request for a free bus pass for his child. This is because there is not enough evidence of fault by the Council to justify investigating.
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St Helens Metropolitan Borough Council (25 015 692)
Statement Closed after initial enquiries Looked after children 31-Mar-2026
Summary: We will not investigate Mr X’s complaint about special guardianship order payments. These payments stopped in 2023 and there are no good reasons we should disapply the late complaint rule.
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London Borough of Lewisham (25 016 208)
Statement Closed after initial enquiries Transport 31-Mar-2026
Summary: We will not investigate this complaint about Miss X’s Blue Badge application. This is because there is not enough evidence of fault, in the Council’s decision, to justify investigating.
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London Borough of Merton (25 016 331)
Statement Closed after initial enquiries Housing benefit and council tax benefit 31-Mar-2026
Summary: We will not investigate this complaint about Mr X’s claim for a discretionary housing payment. There is not enough evidence of fault by the Council in its decision making to warrant investigation. The Council’s apology for its delay and incorrect appeal advice is a suitable remedy and there is no significant remaining injustice.
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Devon County Council (25 016 559)
Statement Closed after initial enquiries Drainage 31-Mar-2026
Summary: We will not investigate this complaint about highway drainage causing damp to a property. This is because it is reasonable for Mr X to take the matter to court and we could not achieve anything more for Mr X.
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Birmingham City Council (25 016 612)
Statement Closed after initial enquiries Managing council tenancies 31-Mar-2026
Summary: We cannot investigate this complaint about the Council’s management of a social housing tenancy. We have no jurisdiction to investigate complaints about tenancies managed by social housing landlords.
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London Borough of Enfield (25 017 220)
Statement Closed after initial enquiries Other 31-Mar-2026
Summary: We will not investigate Mr X’s complaint that two waste enforcement officers falsely accused him of racial abuse in 2023. The complaint lies outside our jurisdiction because it is late and there are no good grounds to exercise discretion to consider it now.
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Leeds City Council (25 017 287)
Statement Closed after initial enquiries Other 31-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s failure to deal with rats in overgrown vegetation on land near his home. There is not enough evidence of fault by the Council to justify us investigating further.
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London Borough of Ealing (25 017 461)
Statement Closed after initial enquiries Special educational needs 31-Mar-2026
Summary: We will not investigate Mr X’s complaint about the handling of his child’s Education, Health and Care Plan. Part of the complaint is late and it was reasonable for Mr X to complain sooner. The remainder of Mr X’s complaint is premature.
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Surrey County Council (25 017 480)
Statement Closed after initial enquiries Traffic management 31-Mar-2026
Summary: We will not investigate this complaint about traffic management because we are unlikely to add to the Council’s response, and an investigation by the Ombudsman would unlikely achieve anything more for Mr Y.