Decision search
Your search has 56921 results
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North Yorkshire Council (25 026 588)
Statement Closed after initial enquiries School transport 10-Mar-2026
Summary: We will not investigate Mrs X’s complaint about the Council refusing to provide her child with free transport to school. This is because there is not enough evidence of fault by the Council for us to question its decision.
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London Borough of Camden (25 027 604)
Statement Closed after initial enquiries Parking and other penalties 10-Mar-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice for an alleged parking contravention. It would be reasonable to expect the complainant to use the statutory representations and appeals procedure.
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West Northamptonshire Council (25 027 891)
Statement Closed after initial enquiries Highway repair and maintenance 10-Mar-2026
Summary: We will not investigate Mr C’s complaint about the Council’s management of repairs to a local road. This is because Mr C has not suffered a significant personal injustice as a result of the alleged fault.
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London Borough of Merton (25 028 064)
Statement Closed after initial enquiries Council tax 10-Mar-2026
Summary: We will not investigate this complaint about Council tax because it is a matter for the courts.
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Birmingham City Council (25 028 317)
Statement Closed after initial enquiries Other 10-Mar-2026
Summary: We cannot investigate this complaint about the decision to discharge from section 2 of the Mental Health Act 1983. The action complained about is not an administrative function of the Council.
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Forest of Dean District Council (25 028 792)
Statement Closed after initial enquiries Other 10-Mar-2026
Summary: We will not investigate this complaint about how the Council dealt with Mr X's complaints about nuisance from another resident. There is insufficient evidence of fault to justify an investigation.
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Essex County Council (25 028 839)
Statement Closed after initial enquiries Highway repair and maintenance 10-Mar-2026
Summary: We will not investigate Mr B’s complaint that his car was damaged by a large pothole which the Council had failed to repair. This is because it is reasonable for Mr B to take the Council to court if needed. An investigation solely into the Council’s handling of Mr B’s complaint is not justified.
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Dacorum Borough Council (25 029 314)
Statement Closed after initial enquiries Allocations 10-Mar-2026
Summary: We will not investigate Mr X’s complaint about housing allocations as his complaint about events which occurred in 2023 is too late. Also, the law says his complaint about the decision to refuse the request for a housing transfer should be made to the Housing Ombudsman.
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Statement Upheld Charging 10-Mar-2026
Summary: Mrs X complains about the lack of support getting a Continuing Healthcare Checklist completed for her sister after she left hospital. Although there are indications of fault by the organisations complained about, they have already accepted and remedied this. It is unlikely investigation by the Ombudsmen would achieve more.
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Wiltshire Council (25 002 695)
Statement Closed after initial enquiries Other 10-Mar-2026
Summary: We will not investigate this complaint about the Council’s refusal to accept liability for repairing a retaining structure next to a road. Only the courts can decide who is responsible for its repair.