Decision search
Your search has 55884 results
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London Borough of Harrow (25 012 993)
Statement Closed after initial enquiries Other 31-Oct-2025
Summary: We will not investigate this complaint about a Freedom of Information request. We consider it reasonable for Mr X to complain to the Information Commissioner’s Office.
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South Tyneside Metropolitan Borough Council (25 013 063)
Statement Closed after initial enquiries Highway repair and maintenance 31-Oct-2025
Summary: We will not investigate this complaint about tree root damage as it is reasonable to expect the complainant to resort to court action for the compensation she seeks.
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Manchester City Council (25 015 136)
Statement Closed after initial enquiries Parking and other penalties 31-Oct-2025
Summary: We will not investigate this complaint about a parking penalty charge notice as it is reasonable to expect the complainant to have appealed against it using the appeal process open to him.
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London Borough of Enfield (25 008 349)
Statement Closed after initial enquiries Parking and other penalties 31-Oct-2025
Summary: We will not investigate this complaint about the conduct of the Council’s parking enforcement officers. This is because we cannot achieve the outcome he wants. He also does not have consent to complain on behalf of others.
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East Sussex County Council (25 008 453)
Statement Closed after initial enquiries Charging 31-Oct-2025
Summary: We will not investigate Ms X’s complaint about the Council’s decision to charge her for social care. This is because there is not enough evidence of fault to justify us investigating.
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Wakefield City Council (25 009 000)
Statement Closed after initial enquiries Other 31-Oct-2025
Summary: We will not investigate this complaint about the Council’s refusal to install an H-bar marking on the road outside Miss X’s property. The injustice claimed is not significant enough to warrant our involvement.
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London Borough of Tower Hamlets (25 009 436)
Statement Closed after initial enquiries Parking and other penalties 31-Oct-2025
Summary: We cannot investigate Mrs X’s complaint about a Parking Charge Notice and enforcement action. This is because she pursued a court remedy.
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Harlow District Council (25 009 481)
Statement Closed after initial enquiries Noise 31-Oct-2025
Summary: We will not investigate Mr Y’s complaint about the Council’s handling of his noise complaints since 2023. Part of the complaint is late. There is not enough evidence of fault to justify our involvement and we are unlikely to achieve a different outcome.
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Milton Keynes Council (24 018 294)
Statement Upheld Alternative provision 30-Oct-2025
Summary: Mrs X complained the Council failed to provide alternative provision to her daughter when she could not attend school. We found the Council at fault for not properly considering its duties for alternative provision, causing frustration, distress and missed education. The Council has agreed to apologise, make a symbolic payment to recognise the injustice, and take action to prevent future recurrence of fault.
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Southend-on-Sea City Council (24 018 625)
Statement Upheld Private housing 30-Oct-2025
Summary: The Council was not at fault for how it handled reports about the condition of Ms X’s property or for how it placed restrictions on her contact. The Council was at fault for how it handled some of her requests for re-housing. This meant Ms X had to wait longer than she should have to receive assistance. The Council agreed to apologise, make a payment to Ms X for the uncertainty she experienced as a result of the delays providing homeless assistance and carry out a service improvement.