Decision search
Your search has 59605 results
-
Leeds City Council (25 023 519)
Statement Upheld Special educational needs 25-Aug-2026
Summary: We will not investigate this complaint about the Council’s handling of an Education, Health and Care Plan. Part of the complaint is late and there is no good reason for us to consider it now.
We cannot investigate part of the complaint because the complainant has used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and the Courts have decided that the Ombudsman cannot intervene where the right to appeal has been used.
We will not investigate part of this complaint as an investigation would not add anything significant to the Council’s investigation. -
London Borough of Southwark (25 023 969)
Statement Upheld Homelessness 25-Aug-2026
Summary: We have upheld Mrs X’s complaint about the Council significantly increasing her rent without notice. The Council has remedied the injustice to Mrs X during its complaints process.
-
Liverpool City Council (25 026 891)
Statement Closed after initial enquiries Other 25-Aug-2026
Summary: We cannot investigate Ms X’s complaint about a school’s decision to close between 19 and 23 January and the action taken to address mould in classrooms. The law prevents us considering complaints about the management of schools.
-
Cheshire East Council (25 027 033)
Statement Closed after initial enquiries Other 25-Aug-2026
Summary: We will not investigate this complaint about the recovery of business rates arrears. An investigation is unlikely to lead to a significantly different outcome.
-
Stockton-on-Tees Borough Council (25 027 792)
Statement Closed after initial enquiries Council tax 25-Aug-2026
Summary: We will not investigate this complaint about council tax recovery action. This is because there is not enough evidence of fault by the Council to justify our involvement.
-
Liverpool City Council (25 027 828)
Statement Closed after initial enquiries Council tax 25-Aug-2026
Summary: We will not investigate this complaint about council tax liability and complaint handling. This is because the complaint is late and there is no good reason for this. Mr X can approach the Information Commissioner regarding his data handling complaints. It is not proportionate to investigate complaint handling in this case.
-
London Borough of Lewisham (25 028 253)
Statement Closed after initial enquiries Planning applications 25-Aug-2026
Summary: We will not investigate this complaint about the Council’s consideration of a boundary when reaching a planning decision. This is because it is late and Mrs X could take the matter to court.
-
Coventry City Council (25 028 871)
Statement Closed after initial enquiries Housing benefit and council tax benefit 25-Aug-2026
Summary: We will not investigate this complaint about the Council’s decision to pursue recovery action of two housing benefit overpayments. This is because it is reasonable for Mr X to appeal to the Tribunal.
-
London Borough of Barnet (25 028 956)
Statement Closed after initial enquiries Enforcement 25-Aug-2026
Summary: We will not investigate this complaint about the Council’s enforcement of a Community Infrastructure Levy. This is because it is late.
-
Cheshire West & Chester Council (25 029 882)
Statement Closed after initial enquiries Other 25-Aug-2026
Summary: We will not investigate this complaint about the Council's handling of a children's statutory complaint. There is insufficient evidence of fault in the Council's decision to pause the Stage three statutory complaints process while related court proceedings are ongoing.