Decision search
Your search has 58551 results
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London Borough of Croydon (25 022 077)
Statement Closed after initial enquiries Disabled children 16-Jun-2026
Summary: We will not investigate this complaint about a blue badge application because there is insufficient evidence of fault in the Council’s actions to justify our involvement.
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London Borough of Richmond upon Thames (25 022 193)
Statement Closed after initial enquiries Child protection 16-Jun-2026
Summary: We will not investigate this complaint about the involvement of a Local Authority Designated Officer from the Council because there is not enough evidence of fault in the Council’s actions to warrant investigation by us. We also cannot investigate the actions of the school as a legal bar prevents us doing so.
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West Sussex County Council (25 022 294)
Statement Closed after initial enquiries Traffic management 16-Jun-2026
Summary: We will not investigate this complaint about a refused Community Highways Scheme. Ms X has not claimed a significant personal injustice, so an investigation is not warranted.
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Statement Closed after initial enquiries Domiciliary care 16-Jun-2026
Summary: We will not investigate Mrs X’s complaint about how the Council’s commissioned Care Provider incorrectly used a hoist which caused her daughter, Miss Y, to fall. This is because a further investigation would not lead to a different outcome and we could not add to the previous investigation.
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Fareham Borough Council (25 022 535)
Statement Closed after initial enquiries Managing council tenancies 16-Jun-2026
Summary: We will not investigate this complaint about the Council’s provision of its housing duties. There is not enough evidence of fault in the Council’s decision to refer to children’s services. Also, we would expect Mrs X to use her right of review to contest the Council’s offer of permanent accommodation, and we cannot achieve the outcome Mrs X wants.
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Boston Borough Council (25 022 661)
Statement Closed after initial enquiries Planning applications 16-Jun-2026
Summary: We will not investigate Mr X’s complaint about how the Council dealt with a planning application for a development, the proceedings of planning committees deciding the application, nor how the Council dealt with his complaints. There is insufficient significant personal injustice to Mr X from the matters complained of to warrant us investigating. We do not investigate council complaint handling where we are not investigating the core matters giving rise to the complaint.
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Amber Valley Borough Council (25 022 999)
Statement Closed after initial enquiries Planning applications 16-Jun-2026
Summary: We will not investigate this complaint about consultation for an amended planning application. There is not enough evidence of injustice to Mr X from the matters complained of to warrant investigation by us.
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London Borough of Bromley (25 023 147)
Statement Closed after initial enquiries Building control 16-Jun-2026
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to inspect his neighbours building works because there is not enough evidence of fault to justify our involvement. Neither we nor the Council can intervene to resolve a private civil matter between Mr X and his neighbour.
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London Borough of Bexley (25 023 211)
Statement Closed after initial enquiries Highway repair and maintenance 16-Jun-2026
Summary: We will not investigate this complaint about the Council’s management of road works. This is because further investigation would not lead to a different outcome.
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South Kesteven District Council (25 023 574)
Statement Closed after initial enquiries Planning applications 16-Jun-2026
Summary: We will not investigate this complaint about the way the Council dealt with Ms X’s complaint. We consider it is not a good use of public resources to investigate complaints about complaint procedures, if we are unable to deal with the substantive issue. In this case the substantive issue is the Council’s decision to refuse a planning application which is being considered by the Planning Inspectorate.