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Decision reason: Closed after initial enquiries Not upheld Upheld

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Mid Suffolk District Council (24 022 699)

Statement Closed after initial enquiries Council tax 23-Apr-2025

Summary: We will not investigate this complaint about a delay by the Council in issuing a council tax bill. This is because there is insufficient evidence of injustice.
London Borough of Barnet (24 022 766)

Statement Closed after initial enquiries Transport 23-Apr-2025

Summary: We will not investigate this complaint about an unsuccessful application for a blue badge. This is because there is insufficient evidence of fault by the Council.
Kirklees Metropolitan Borough Council (24 023 279)

Statement Closed after initial enquiries Other 23-Apr-2025

Summary: We will not investigate Miss X’s complaint that the Council breached data protection law. This is because it is reasonable to expect Miss X to take the matter to the Information Commissioner’s Office.
North Northamptonshire Council (24 020 364)

Statement Closed after initial enquiries Elections and electoral register 23-Apr-2025

Summary: We will not investigate Mr X’s complaint the Council harassed him to provide information for the electoral register and misused his personal data. There is not enough evidence of fault to warrant investigation, and the Information Commissioners Office is better placed to deal with complaints about data protection.
Wakefield City Council (24 020 372)

Statement Closed after initial enquiries Planning applications 23-Apr-2025

Summary: We will not investigate Mr X’s complaint about how the Council dealt with a planning application. We are unlikely to find fault to warrant investigation.
Sandwell Metropolitan Borough Council (24 020 428)

Statement Closed after initial enquiries Planning applications 23-Apr-2025

Summary: We will not investigate this complaint about the Council’s handling of applications for works at a property next to the complainant. There is insufficient evidence of fault in the way the Council considered the applications.
Rother District Council (24 020 460)

Statement Closed after initial enquiries Enforcement 23-Apr-2025

Summary: We will not investigate this complaint about a lack of policy and procedures for staff carrying out planning enforcement investigations and actions. This is a matter which affects all or most of the people in the Council’s area and is therefore outside our jurisdiction.
Lancashire County Council (24 020 546)

Statement Closed after initial enquiries Special educational needs 23-Apr-2025

Summary: We will not investigate this complaint that the Council failed to have appropriate oversight of the school the complainant’s son attended, and failed to complete a review of his Education Health and Care plan during his attendance. Her complaint about matters before 2024 is late and there are no grounds for the Ombudsman to consider it now. There is insufficient evidence of fault on the Council’s part in 2024 causing the complainant injustice to warrant investigation.
Torbay Council (24 020 582)

Statement Closed after initial enquiries Child protection 23-Apr-2025

Summary: We will not investigate Mr X’s complaint about the Council’s handling of a safeguarding referral about his child. Further investigation by this office could not add to the response the Council has already provided.
Leeds City Council (24 018 964)

Statement Closed after initial enquiries Residential care 23-Apr-2025

Summary: We will not investigate Miss X’s complaint about a care home being unable to find and return her late mother’s clothing. This is mainly because we could not add to the previous investigation carried out by the care home. Miss X could reasonably take court action if she wants compensation.

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