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Your search has 55054 results

  • London Borough of Tower Hamlets (24 021 357)

    Statement Closed after initial enquiries Child protection 24-Apr-2025

    Summary: We will not investigate Ms X’s complaint about the Council’s involvement with her child. The law prevents us from investigating anything that has been the subject of court proceedings or could have reasonably been raised in court. We cannot achieve the outcome Ms X wants.

  • Dorset Council (24 021 417)

    Statement Closed after initial enquiries Planning applications 24-Apr-2025

    Summary: We will not investigate this complaint about the way the Council decided to approve a planning application. We have not seen enough evidence of fault to justify an investigation. Also, we cannot achieve the outcome the complainant is seeking.

  • St Albans City Council (24 014 823)

    Statement Closed after initial enquiries Planning applications 24-Apr-2025

    Summary: We will not investigate this complaint about the Council’s failure to publish all comments received on planning applications. The Council confirms it will now publish all comments it receives on planning applications, further investigation on this point will not lead to a different outcome. Also, we have not seen enough evidence of fault in the way the Council deals with applications for non-material amendment applications.

  • Wakefield City Council (24 018 236)

    Statement Closed after initial enquiries Assessment and care plan 24-Apr-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s decision to make his mother’s residential care placement permanent because there is not enough evidence of fault in the way the Council made its decision.

  • London Borough of Camden (24 018 718)

    Statement Upheld Homelessness 24-Apr-2025

    Summary: We have upheld Miss X’s complaint about the Council’s handling of her homelessness case. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.

  • Lancaster City Council (24 018 879)

    Statement Closed after initial enquiries Council tax 24-Apr-2025

    Summary: We will not investigate Mr X’s complaint about liability for council tax and recovery. This is because it is a late complaint and there is no good reason to exercise discretion.

  • Worcestershire County Council (24 021 989)

    Statement Closed after initial enquiries Other 24-Apr-2025

    Summary: We will not investigate this complaint about highway maintenance because another body is better placed.

  • London Tribunals (24 022 060)

    Statement Closed after initial enquiries Parking and other penalties 24-Apr-2025

    Summary: We will not investigate Ms X’s complaint about London Tribunal’s handling of her appeal against a penalty charge notice. This is because we cannot achieve the outcome Ms X wants. The law does not allow us to consider complaints about the Adjudicator’s decision to dismiss Ms X’s appeal, including the way they reached the decision, and the administrative issues she complains about did not cause her significant injustice separate from the decision itself.

  • Kent County Council (24 022 223)

    Statement Closed after initial enquiries Special educational needs 24-Apr-2025

    Summary: We will not investigate Mrs X’s complaint about an educational psychologist report commissioned as part of the Education Health and Care needs assessment process for her son. This is because Mrs X believes the report led to the wrongful refusal of her application for an Education Health and Care Plan and it would be reasonable for her to appeal against this decision. The Tribunal is better placed to determine whether the report was flawed and it has the power to overturn the Council’s decision, which we do not.

  • London Borough of Redbridge (24 022 328)

    Statement Closed after initial enquiries Street furniture and lighting 24-Apr-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s decision to install a charging point outside his home. Any injustice the Council’s actions has caused to Mr X is not significant enough to warrant an investigation. Additionally, there is no worthwhile outcome achievable.

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