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Decision reason: Closed after initial enquiries Not upheld Upheld

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Devon County Council (24 011 510)

Statement Closed after initial enquiries Child protection 06-Nov-2024

Summary: We will not investigate Miss X’s complaint about the Council’s delay and poor communication during pre-proceedings relating to her child. This is because there is no sign of fault in the Council’s decision not to consider her complaint whilst there are ongoing court proceedings.
Royal Borough of Kensington & Chelsea (24 011 704)

Statement Closed after initial enquiries Drainage 06-Nov-2024

Summary: We will not investigate this complaint about drainage as any injustice is not significant enough to justify our involvement.
Wirral Metropolitan Borough Council (24 011 731)

Statement Closed after initial enquiries Other 06-Nov-2024

Summary: We will not investigate this complaint about information provided by the Council in relation to a private court matter. This is because any injustice is not significant enough to justify our involvement.
East Riding of Yorkshire Council (24 011 831)

Statement Closed after initial enquiries Planning applications 06-Nov-2024

Summary: We will not investigate this complaint about how the Council considered a planning application for a building. There is not a significant enough injustice to Mr X to warrant investigation.
Epsom & Ewell Borough Council (24 011 892)

Statement Closed after initial enquiries Planning applications 06-Nov-2024

Summary: We will not investigate this complaint about how the Council dealt with possible breaches of planning control. This is because we are unlikely to find fault.
Staffordshire Moorlands District Council (24 011 894)

Statement Closed after initial enquiries Other 06-Nov-2024

Summary: We will not investigate this complaint about how the council dealt with the complainant’s subject access requests. This is because the complaint is best dealt with by the Information Commissioner.
Rugby Borough Council (24 011 900)

Statement Closed after initial enquiries Council tax 06-Nov-2024

Summary: We will not investigate this complaint about council tax arrears because the problem has been resolved.
Cornwall Council (24 013 389)

Statement Closed after initial enquiries Enforcement 06-Nov-2024

Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because we are unlikely to find fault.
Transport for London (24 013 639)

Statement Closed after initial enquiries Licensing 06-Nov-2024

Summary: We will not investigate this complaint about Transport for London’s handling of Ms X’s private hire driver licence renewal. There is insufficient evidence of fault to justify investigating.
Walsall Metropolitan Borough Council (24 013 717)

Statement Closed after initial enquiries Highway repair and maintenance 06-Nov-2024

Summary: We will not investigate Mr X’s claim for damages to his car. This is because it does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect the complainant to go to court.

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