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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 55054 results

Transport for London (24 022 208)

Statement Closed after initial enquiries Other 21-May-2025

Summary: We will not investigate this complaint about public transport because the courts and insurers are better placed to consider the complaint.
Blackpool Borough Council (24 022 308)

Statement Closed after initial enquiries Other 21-May-2025

Summary: We will not investigate Ms X’s complaint about the Council’s involvement with her children. Further investigation by us could not add to the Council’s responses to Miss X. Some of her complaints are late or outside our jurisdiction. The Council has not had the chance to respond to Miss X’s complaint about advocacy for her child.
Westminster City Council (24 022 316)

Statement Closed after initial enquiries Enforcement 21-May-2025

Summary: We will not investigate this complaint about the Council’s actions following reports of breaches of Building Regulations. The complaint is late, and we have seen no good reasons to exercise discretion to investigate it now.
London Borough of Brent (24 022 358)

Statement Closed after initial enquiries Trading standards 21-May-2025

Summary: We will not investigate this complaint about trading standards because there is not enough evidence of fault to justify investigating.
Birmingham City Council (24 022 987)

Statement Closed after initial enquiries Council tax 21-May-2025

Summary: We will not investigate this complaint about the Council’s decisions relating to Mrs X’s property. The Council is not responsible for decisions about whether a property is uninhabitable, as the Valuation Office Agency makes such decisions. It is not proportionate to investigate peripheral matters, and the courts are best placed to consider complaints about what exemptions and discounts a council has decided to offer.
London Borough of Waltham Forest (24 023 050)

Statement Closed after initial enquiries Other 21-May-2025

Summary: We cannot investigate this complaint the Council requested a charging order against Ms X’s property. That is because we cannot investigate a matter that has been considered by the courts.
Gloucester City Council (24 023 113)

Statement Closed after initial enquiries Other 21-May-2025

Summary: We will not investigate Ms X’s complaint about the Council’s handling of her personal data, a data breach and a failure to apply a council tax exemption. The information Commissioner’s Office is better placed to consider her complaints about data handling and there is a right of appeal to a tribunal about council tax exemption decisions.
Hampshire County Council (24 023 129)

Statement Closed after initial enquiries Child protection 21-May-2025

Summary: We will not investigate Mr X’s complaint about Council officers’ decision-making and behaviour before his children’s adoption in 2022. The complaint is late and there are no good reasons to exercise discretion.
Sevenoaks District Council (24 023 196)

Statement Closed after initial enquiries Homelessness 21-May-2025

Summary: We will not investigate this complaint about the Council’s decision to end the main housing duty when Ms X was homeless. It was reasonable for Ms X to use her statutory right of appeal to the county court, and the Information Commissioner is best placed to consider complaints about how the Council handled her data.
Lincolnshire County Council (24 023 331)

Statement Closed after initial enquiries Child protection 21-May-2025

Summary: We cannot investigate Mr X’s complaint about the adequacy of the Council’s reports for court. The law says we cannot investigate anything that forms part of court proceedings including information and reports produced for the court. We would expect Mr X to raise any concerns about these issues in court.

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