Decision search

What's this ?

Organisation
Organisation name:

Organisation type:
Decision type
Statements Reports Both
Reference number
Reference number:
Date range
From To
Sort Results
Descending (latest first) Ascending (oldest first)

Advanced search

Exclude (NOT)
Subject area
Category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category

Sub category
Advanced options

Decision reason: Closed after initial enquiries Not upheld Upheld

Show advanced search

Your search has 55054 results

East Suffolk Council (25 001 710)

Statement Closed after initial enquiries Councillor conduct and standards 21-May-2025

Summary: We will not investigate Mr X’s complaint that the Council did not publish a press notification about a report it received regarding councillor allowances in line with the law. This is because there is insufficient evidence of fault.
London Borough of Havering (25 003 187)

Statement Closed after initial enquiries Parking and other penalties 21-May-2025

Summary: We will not investigate Miss B’s complaint that she was wrongly issued with a Penalty Charge Notice for an alleged parking contravention. This is because it is reasonable for Miss B to put in an appeal to London Tribunals.
Nottinghamshire County Council (24 016 102)

Statement Upheld Special educational needs 21-May-2025

Summary: Mr X complained that the Council failed to ensure his child (Y) received the specialist provision set out in their Education Health and Care (EHC) Plan. The Council failed to ensure Occupational Therapy (OT) was in place from September 2024 to date. This caused Mr X distress, frustration and uncertainty and meant Y’s needs went unmet for longer than necessary. The Council has agreed to make a payment to recognise this.
Swale Borough Council (24 016 119)

Statement Not upheld Disabled facilities grants 21-May-2025

Summary: Mr X complained that the Council said he does not qualify for a Disabled Facilities Grant. There was no fault on the part of the Council.
Westminster City Council (24 016 228)

Statement Upheld Homelessness 21-May-2025

Summary: Summary: Ms X complained about the Council’s handling of housing offers made to her, she says the Council issued different contractual agreements. Ms X also says the Council failed to review the suitability of her property. Ms X says this caused her distress and frustration. We have found fault in the Council’s issuing of housing offers and failing to review the suitability of the property offered to Ms X. The Council has agreed to issue Ms X with an apology, pay her a financial payment and complete a suitability review and service improvements.
St Helens Metropolitan Borough Council (24 016 481)

Statement Not upheld Other 21-May-2025

Summary: Mrs Y complained that the Council unreasonably refused to complete stage two of the children’s statutory complaints procedure. We find no fault in the Council’s actions or decision making.
Staffordshire County Council (24 016 721)

Statement Not upheld Charging 21-May-2025

Summary: Mrs Y, acting for Mrs X, complained about the outcome of the financial assessment carried out by the Council for Mrs X. She also complained about the Council’s failure to apply for a deprivation of liberty in the community order for Mrs X. Since Mrs Y came to us, the Council has decided to apply for the court order and to disregard Mrs X’s property until the order is issued. We have ended this investigation as there is nothing else we could achieve for Mrs X.
Birmingham City Council (24 017 074)

Statement Closed after initial enquiries Licensing 21-May-2025

Summary: We will not investigate Miss X’s complaint about how the Council responded to her reports of noise and other nuisance. It is unlikely we would find fault in the Council’s actions.
Herefordshire Council (24 018 985)

Statement Closed after initial enquiries Councillor conduct and standards 21-May-2025

Summary: We will not investigate this complaint about the Council’s decision on a code of conduct complaint about a councillor. There is insufficient evidence of fault or injustice to warrant an investigation.
London Borough of Barnet (24 019 821)

Statement Upheld Homelessness 21-May-2025

Summary: Ms X complained about the homelessness support the Council provided after she became homeless. We have upheld her complaint the Council delayed completing a suitability review and left her in unsuitable accommodation for too long. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.

Back
784
785
786
787
788
789
790
791
792
793
Next

Cookie name	Description	Action
ASPSESSIONID	This helps the site to function smoothly during your visit. For example, remembering your display settings and online complaint form preferences.
CookieNotice.Analytics	Used to remember your choice for analytical cookies.
TH_TOOLBAR_SETTINGS	Stores an object containing user specific settings for the Browsealoud toolbar such as dialog positions and button states. No personally identifiable data is stored.
API_SETTINGS	Stores an object containing user specific API settings for the Browsealoud toolbar such as voice and language selection, user preferences set in the toolbar settings panel and selected styles for word highlighting. No personally identifiable data is stored.
audioalert	Stores a value ‘audioalert = true’ after the first Browsealoud audio alert.
__utma	Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.	BrowseAloud v.3 documentation Privacy policy
__utmt	Used to throttle request rate.	BrowseAloud v.3 documentation Privacy policy
__utmb	Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.	BrowseAloud v.3 documentation Privacy policy
__utmc	Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the__utmbcookie to determine whether the user was in a new session/visit.	BrowseAloud v.3 documentation Privacy policy
__utmz	Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.	BrowseAloud v.3 documentation Privacy policy
_ga	Used to distinguish users. The ID is used only to identify the session for the statistics and is completely anonymous.	BrowseAloud v.3 documentation Privacy policy
_gat_UA-4669579-11	Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_.	BrowseAloud v.3 documentation Privacy policy
_gid	Used to distinguish users.	BrowseAloud v.3 documentation Privacy policy

Company	Description	Action
Google Inc = _ga	Google Analytics tracking cookie. Helps us to know how many people visit our site by tracking if you've visited before.	Terms and conditions Privacy policy
Google Inc = _gid	Google Analytics tracking cookie. Helps us to know how many people visit our site by tracking if you've visited before.	Terms and conditions Privacy policy
Google Inc = _gat	Google Analytics tracking cookie. Used to manage the rate at which page view requests are made.	Terms and conditions Privacy policy

www.lgo.org.uk has experienced a problem

Decision search

Advanced search

Your search has 55054 results

Review your privacy settings