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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 55054 results

Hampshire County Council (25 001 990)

Statement Closed after initial enquiries Other 29-May-2025

Summary: We will not investigate this complaint about a social worker’s involvement in a court report. The law prevents us considering such complaints.
City of Bradford Metropolitan District Council (25 002 303)

Statement Upheld Other 29-May-2025

Summary: We have upheld this complaint because the Council delayed progressing a complaint to stage two of the children’s statutory complaints procedure. The Council has now agreed to resolve the complaint by completing its investigation without further delay. It will also apologise and make a payment to the complainant to remedy the time and trouble they have been to.
Bury Metropolitan Borough Council (25 003 654)

Statement Closed after initial enquiries Highway repair and maintenance 29-May-2025

Summary: We will not investigate Mr B’s complaint that the Council has refused to move a street name sign which is in the wrong position. This is because there is not enough evidence of fault to justify an investigation.
Dudley Metropolitan Borough Council (25 004 004)

Statement Closed after initial enquiries Highway repair and maintenance 29-May-2025

Summary: We will not investigate Mrs B’s complaint about the Council failing to repair a road defect outside her home. This is because it is reasonable for Mrs B to pursue this matter at court.
London Borough of Waltham Forest (24 020 214)

Statement Closed after initial enquiries Allocations 29-May-2025

Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
Isle of Wight Council (24 021 852)

Statement Closed after initial enquiries Child protection 29-May-2025

Summary: We will not investigate Mr and Mrs X’s complaint about the Council’s involvement with their child. The law prevents us from investigating anything that is or has been the subject of court proceedings.
Blackpool Borough Council (24 022 583)

Statement Closed after initial enquiries Private housing 29-May-2025

Summary: We will not investigate this complaint about repair issues at private accommodation as the complaint is made late and there are not good reasons to investigate now.
Cornwall Council (24 022 857)

Statement Closed after initial enquiries Child protection 29-May-2025

Summary: We will not investigate Mr X’s complaint about the Council’s children’s services involvement with his family because it lies outside our jurisdiction. The law prevents us from considering complaints about matters that have been considered in court proceedings. Investigation into other issues raised would not lead to a different outcome.
Kirklees Metropolitan Borough Council (24 023 206)

Statement Closed after initial enquiries Other 29-May-2025

Summary: We cannot investigate Mr X’s complaint about the Council’s complaint handling in relation to a school matter. This is because we cannot investigate what happens in schools.
Kent County Council (24 023 226)

Statement Closed after initial enquiries Child protection 29-May-2025

Summary: We cannot investigate Mr X’s complaint about the Council’s children’s services involvement with his family because the law prevents us from considering complaints about matters that have been considered in court proceedings.

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