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SearchResult - Local Government and Social Care Ombudsman

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Your search has 55054 results

  • Bracknell Forest Council (25 001 310)

    Statement Closed after initial enquiries Special educational needs 20-Jul-2025

    Summary: We will not investigate Mrs M’s complaint about delay in consultations with her preferred schools for her son B’s education, health and care (EHC) plan because there is nothing we could add to the Council’s response, and we could not provide a remedy.

  • Charnwood Borough Council (25 003 506)

    Statement Closed after initial enquiries Leisure and culture 20-Jul-2025

    Summary: We will not investigate Mr X’s complaint about how the Council considered a policy affecting open spaces. There is not enough evidence of fault to justify investigating. Additionally, there is not enough significant personal injustice.

  • Devon County Council (25 003 531)

    Statement Upheld Special educational needs 20-Jul-2025

    Summary: We upheld Mr X’s complaint about delays in the Education, Health and Care process regarding his child, Y. The Council agreed to resolve the complaint early by apologising to Mr X and paying him a symbolic payment to acknowledge the injustice caused.

  • Dudley Metropolitan Borough Council (25 003 668)

    Statement Closed after initial enquiries Refuse and recycling 20-Jul-2025

    Summary: We will not investigate Mr X’s complaint that the Council has charged him for a replacement bin. There is not enough evidence of fault and in any case any injustice is not significant enough to justify our involvement.

  • Lincoln City Council (25 004 585)

    Statement Closed after initial enquiries Council tax 20-Jul-2025

    Summary: We will not investigate this complaint about Council tax premiums because there is insufficient evidence of fault by the Council and a right of appeal to a Valuation Tribunal.

  • Royal Borough of Greenwich (25 004 610)

    Statement Closed after initial enquiries Council tax 20-Jul-2025

    Summary: We will not investigate this complaint about Council tax liability because he has appealed to a Valuation Tribunal.

  • Breckland District Council (25 004 621)

    Statement Closed after initial enquiries Council tax 20-Jul-2025

    Summary: We will not investigate this complaint about a Council tax increase as it affects all or most of the population of the area.

  • London Borough of Croydon (25 004 694)

    Statement Closed after initial enquiries Other 20-Jul-2025

    Summary: We will not investigate Miss X’s complaint about the Council’s refusal to consider a complaint under the statutory children’s complaint procedures, relating to its involvement with her as a child. This is because it is unlikely we would find fault in that decision. Nor will we investigate the substantive issues Miss X is complaining about. Because we could not carry out a meaningful investigation due to the passage of time or achieve the outcome Miss X is seeking.

  • London Borough of Croydon (25 005 324)

    Statement Closed after initial enquiries Other 20-Jul-2025

    Summary: We will not investigate Miss X’s complaint about the Council’s children’s services involvement with her when she was a child. This is because, given the passage of time, we do not consider there is a realistic prospect of reaching a sound, fair and meaningful decision.

  • Essex County Council (25 002 272)

    Statement Upheld Special educational needs 20-Jul-2025

    Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

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