Breckland District Council (25 004 621)
Category : Benefits and tax > Council tax
Decision : Closed after initial enquiries
Decision date : 20 Jul 2025
The Ombudsman's final decision:
Summary: We will not investigate this complaint about a Council tax increase as it affects all or most of the population of the area.
The complaint
- Mr X complains that the Council changed its boundaries which resulted in an increase in Council tax.
The Ombudsman’s role and powers
- We cannot investigate something that affects all or most of the people in a council’s area. (Local Government Act 1974, section 26(7), as amended)
How I considered this complaint
- I considered information provided by the complainant.
- I considered the Ombudsman’s Assessment Code.
My assessment
- Mr X says that the Council altered its boundaries which resulted in an increase in the Council tax charged in the area.
- The Ombudsman cannot investigate a complaint which affects all or most of the people in the area. As such the complaint is out of jurisdiction.
Final decision
- We will not investigate Mr X’s complaint because it affects all or most of the people in the area.
Investigator's decision on behalf of the Ombudsman