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Your search has 55054 results

  • Kent County Council (25 002 490)

    Statement Closed after initial enquiries Traffic management 03-Aug-2025

    Summary: We will not investigate Mr X’s complaint about the Council not installing a crossing at a local road junction, and its processes and responses as the highways consultee on development applications decided by the local planning authority. There is not enough evidence of fault in the Council’s processes to warrant an investigation. The matters complained of cause insufficient significant personal injustice to Mr X or his organisation to justify us investigating. We also cannot achieve the outcomes sought.

  • Salford City Council (25 002 714)

    Statement Upheld Homelessness 03-Aug-2025

    Summary: We will not investigate this complaint about damage to the complainant’s possessions while she was homeless. This because the problem has been resolved.

  • Devon County Council (25 002 867)

    Statement Closed after initial enquiries Highway repair and maintenance 03-Aug-2025

    Summary: We will not investigate this complaint about the Council’s refusal to move a road sign. We cannot determine whether the sign is on the public highway or require the Council to move it. Therefore we consider an investigation will not lead to a worthwhile outcome.

  • Coventry City Council (25 003 005)

    Statement Closed after initial enquiries Enforcement 03-Aug-2025

    Summary: We will not investigate this complaint about the Council’s decision not to take action against a breach of planning control. We are unlikely to find fault in the Council’s decision. And we do not consider the complainant has suffered a significant personal injustice because the of the delay in the Council’s response to their enquiries and complaint.

  • Nottingham City Council (25 003 266)

    Statement Upheld Cemeteries and crematoria 03-Aug-2025

    Summary: We will not investigate this complaint about use of an alternative burial plot. This is because we are unlikely to find fault and an investigation by the Ombudsman is unlikely to achieve any additional outcome.

  • Royal Borough of Greenwich (25 003 552)

    Statement Closed after initial enquiries Parking and other penalties 03-Aug-2025

    Summary: We will not investigate this complaint about the Council issuing him penalty charge notices for a vehicle which is not his. This is because the Council has taken action to correct the fault, and it is unlikely further investigation would achieve anything more for Mr X.

  • Transport for London (25 003 778)

    Statement Closed after initial enquiries Licensing 03-Aug-2025

    Summary: We will not investigate this complaint about taxi licensing because it is reasonable to expect Mr Y to approach the courts about the matter, who are better placed than us to consider the complaint.

  • London Borough of Southwark (25 003 839)

    Statement Closed after initial enquiries Parking and other penalties 03-Aug-2025

    Summary: We will not investigate Mr X’s complaint about a Penalty Charge Notice he received because he could have followed the statutory process and appealed to the tribunal. There is insufficient evidence of fault with how the Council dealt with concerns raised about the actions of the enforcement agents, and the police are better placed to consider Mr X’s allegations of assault.

  • Thurrock Council (25 003 906)

    Statement Closed after initial enquiries Council tax 03-Aug-2025

    Summary: We will not investigate this complaint about an application for discretionary council tax relief (support). This is because there is insufficient evidence of injustice and because the complainant has appealed to the Valuation Tribunal.

  • Kirklees Metropolitan Borough Council (25 004 283)

    Statement Closed after initial enquiries Other 03-Aug-2025

    Summary: We will not investigate this complaint about how the Council dealt with child safeguarding matters. This is because it is made late and I see no good reason to exercise discretion and consider it now.

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