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Decision reason: Closed after initial enquiries Not upheld Upheld

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Your search has 55054 results

Birmingham City Council (25 009 554)

Statement Closed after initial enquiries Parking and other penalties 02-Sep-2025

Summary: We will not investigate this complaint about a Penalty Charge Notice because the complainant could have appealed to the tribunal.
Gloucestershire County Council (25 009 701)

Statement Closed after initial enquiries Other 02-Sep-2025

Summary: We will not investigate this complaint about liability for damage to Mr X’s motor vehicle. This is because Mr X has an alternative legal remedy through the courts and because we cannot decide liability, or direct the Council to accept liability, it would be reasonable to expect Mr X to use his legal remedy.
Preston City Council (25 010 068)

Statement Closed after initial enquiries Council tax 02-Sep-2025

Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
Wirral Metropolitan Borough Council (25 012 270)

Statement Upheld Special educational needs 02-Sep-2025

Summary: We will not investigate this complaint about the Council’s handling of Mrs X’s son’s Education, Health and Care needs assessment. This is because the Council has apologised to Mrs X and agreed to pay her £200, and this provides a suitable remedy for the complaint.
London Borough of Barnet (24 018 570)

Statement Closed after initial enquiries Enforcement 02-Sep-2025

Summary: We will not investigate this complaint about how the Council dealt with breaches of planning control. This is because we are unlikely to find fault.
London Borough of Enfield (24 018 710)

Statement Upheld Refuse and recycling 02-Sep-2025

Summary: We upheld a complaint from Mr C, finding he experienced repeated problems with waste collection over a thirteen month period. This caused him injustice as he experienced avoidable inconvenience and frustration. The Council accepted these findings. At the end of this statement we set out the action it has agreed to remedy that injustice.
Oldham Metropolitan Borough Council (24 020 410)

Statement Closed after initial enquiries Other 02-Sep-2025

Summary: We will not investigate Mr X’s complaint the Council used an unfair selection process when choosing an organisation to run a community centre. That is because Mr X has not been caused an injustice by the Council’s actions.
London Borough of Waltham Forest (25 000 958)

Statement Closed after initial enquiries Commercial and contracts 02-Sep-2025

Summary: We will not investigate Mr X’s complaint the Council owes his business money. That is because the Courts are best placed to deal with contractual matters.
Preston City Council (25 001 649)

Statement Closed after initial enquiries Homelessness 02-Sep-2025

Summary: The Council has apologised for poor communications in relation to Mr X’s homelessness application and that is sufficient to remedy the frustration caused. There is insufficient evidence of fault in the way the Council decided to remove Mr X’s band C priority on its housing register to justify further investigation.
Leicestershire County Council (25 001 653)

Statement Closed after initial enquiries Transport 02-Sep-2025

Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his blue badge application. There is insufficient evidence of fault by the Council to warrant an investigation.

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