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SearchResult - Local Government and Social Care Ombudsman

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Your search has 52409 results

  • Birmingham City Council (25 000 051)

    Statement Closed after initial enquiries Refuse and recycling 30-Apr-2025

    Summary: We cannot investigate Mr X’s complaint about missed refuse collections. This is because the issue stems from industrial strike action by the Council’s refuse collection crews and is a matter which affects all or most of the people in the Council’s area.

  • Chelmsford City Council (25 000 219)

    Statement Closed after initial enquiries Councillor conduct and standards 30-Apr-2025

    Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.

  • Birmingham City Council (25 000 382)

    Statement Closed after initial enquiries Refuse and recycling 30-Apr-2025

    Summary: We cannot investigate Ms X’s complaint about missed refuse collections resulting from strike action by the Council’s refuse collection crews. This is because the complaint is about an issue which affects all or most of the people in the Council’s area and the law does not allow us to investigate such matters.

  • Epping Forest District Council (25 000 847)

    Statement Closed after initial enquiries Planning applications 30-Apr-2025

    Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because the complainant has not suffered significant injustice as a result of the alleged fault.

  • Northumberland County Council (25 000 850)

    Statement Upheld Other 30-Apr-2025

    Summary: We will not investigate Ms X’s complaint about the delay in the Council responding to her stage two complaint under the children statutory complaints procedure. This is because the Council has already provided an appropriate remedy to recognise the injustice caused by the faults accepted.

  • Hertfordshire County Council (25 000 865)

    Statement Closed after initial enquiries Parking and other penalties 30-Apr-2025

    Summary: We will not investigate Mr B’s complaint about the Council’s refusal of his dropped kerb application. This is because the information does not indicate the Council’s decision was affected by fault.

  • Essex County Council (25 001 460)

    Statement Closed after initial enquiries Other 30-Apr-2025

    Summary: We will not investigate Mr B’s complaint about the Council’s refusal of his request to extend a dropped kerb. This is because there is not enough evidence of fault to justify an investigation.

  • Wakefield City Council (24 021 259)

    Statement Closed after initial enquiries Refuse and recycling 29-Apr-2025

    Summary: We will not investigate Mr X’s complaint that his new van does not qualify for permits to access the Council’s household waste recycling centres. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

  • South Kesteven District Council (24 021 399)

    Statement Closed after initial enquiries Planning applications 29-Apr-2025

    Summary: We will not investigate this complaint about planning enforcement because there is no evidence of fault by the Council and part of the complaint is out of time.

  • South Gloucestershire Council (24 021 429)

    Statement Closed after initial enquiries Other 29-Apr-2025

    Summary: We will not investigate this complaint about Mr X’s contact with his children. Mr X has started court action, so we have no power to investigate the complaint.

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